Car owners rated 2 Lexus models

  • Lexus CT
Best Model

Lexus CT

The star performer from the joint-best manufacturer in the survey is loved for the quality materials, smooth gearbox and clear instrumentation. Owners can only find the heater, space in the rear and some starting issues to complain about.

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Models ranked by:
Rank Model Score
  • Worst Model
  • Lexus RX

Worst Model

Lexus RX

Being listed as the lowest-ranked Lexus does not tell the full story. Owners love the high-quality cabin materials, comfy seats, hushed interior, affordable insurance and fabulous dealer service. Poor economy, seat rattles, quirky audio controls and odd wiper behaviour are the only faults reported by the otherwise content owners.

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The Car owners who took part in the survey were asked to rate their cars based on particular areas of concern. Click below to discover and view the results for the most popular areas we asked about.

Reliability Problems Customer Appeal Ownership Costs
Features/Controls/Displays Storage and Space Fuel Consumption
The Driving Experience Audio/Entertainment Insurance
Engine/Transmission Driving Dynamics Costs of Service/Repair
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Survey overall results

The best model

Volkswagen Up!

The worst model

Chevrolet Spark
All models ►

The best brands

Jaguar and Lexus

The worst brand

All brands ►

How we did it

The JD Power survey took place between January and March 2014, using cars registered between January 2011 and December 2012. Only models with more than 4000 sales were considered (109 in total). The JD Power survey categorises cars differently to What Car?, so the categories you see here are unique to this report.