A new licensing scheme introduced today means motorists should expect better treatment at the hands of car clampers.
A new licensing scheme introduced today means motorists should expect better treatment at the hands of car clampers.
The Security Industry Authority (SIA) scheme requires all clampers who operate on private property to follow guidelines on immobilising cars, resolving disputes and acting responsibly. Clampers found without a licence can face fines of up to £5000 and five years in prison.
Previously, motorists who incorrectly parked on private property could be charged hefty fines to have their car released.
The new licensing is designed to stop traps being deliberately set in order to collect release fees. Licensed clampers should attempt to resolve amicably disputes with motorists, and issue receipts for release payments. The scheme also prevents cars displaying a disabled badge from being clamped.
Drivers who feel they have been unfairly treated should ask to see the clamper’s licence. Unlicensed clampers can be reported to the SIA on 08702 430 100 and, if disputes are not resolved face to face, drivers can contact the Citizens Advice Bureau for guidance. If a clamper refuses to release a car, the driver should contact the police.
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