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British-built means best-built - Introduction

02 June 2006
While Japanese brands continue to dominate the customer satisfaction rankings, four of the top 10 most-satisfying models are built in Britain, according to the J.D. Power and Associates/What Car? magazine 2006 Car Customer Satisfaction Index (CSI) study released today.

The Honda Civic, Toyota Avensis, Toyota Corolla and Jaguar S-Type, which are all built in Britain, rank within the top 10 models in the study, while British brands Mini and Jaguar rank within the top 10 nameplates.

Skoda, BMW and Volvo represent the remaining European brands in the top 10.

Luxury Japanese brand Lexus tops the rankings for a sixth consecutive year, with a customer satisfaction score of 873 index points from a possible 1000-points.

Click here for full table of results..

Click here for a manufacturers' league table.

Click here for a model league table.