Buying a used car on the internet - Advice from the experts

"If you pay a deposit using a credit card for an item that's worth between £100 and £30,000, your credit card provider becomes jointly liable if the car fails to be delivered, is faulty, or the business that you buy from goes bust."
Michele Shambrook, deputy operations manager, Consumer Direct

"Internet brokers not only make it easy to compare lots of used cars, but they also negotiate the lowest prices, so you could be paying a lot less than the dealer's forecourt price, even though it's the same car."
Andy Nowell, director, Motorlogix.co.uk

"Always check an Ebay seller's feedback rating - their online measure of trustworthiness - to see what previous buyers have said about them."
Jody Clark, Ebaymotors.co.uk

"Make sure you get all the information you need about the car before you buy online, to prevent any nasty surprises."
Natalie Mead, vice president marketing, Autoquake.com

"Buy a used car over the internet, or the phone, and you're automatically covered by the Distance Selling Regulations, so long as it's not personalised or altered to your specification."
Neil Wilson, manager, Trade Sales