2013 Ford Tourneo Custom review
While there are plenty of seven-seat MPVs on the market, the Tourneo has up to nine seats and still offers some usable boot space with all of them in place.
It's a people-carrying version of the new Transit Custom van – the smaller of two forthcoming Transit models – and it's available to order now.
Ford has designed the Tourneo to be a bit posher than your standard minibus, giving it carpets and plastic wall mouldings rather than a rubber floor and ply-lining.
Options such as sat-nav and heated, electric seats mean it can even be made borderline luxurious.
What's the 2013 Ford Tourneo Custom like inside?
The Tourneo comes with eight individual seats as standard – two up front, three in the middle and three in the back – but for an extra £100 or so, you can add an extra front seat.
All nine chairs will comfortably accommodate a tall adult because the cabin is enormous.
The knees of the folk in the third row won't come close to touching the backrest of the seat in front of them, and the middle seats have truly immense legroom – enough to put many limousines to shame.
The Tourneo also has a very high roof that means masses of headroom for all, while the huge sliding doors on either side make it easy to get into and out of, especially in tight parking spaces.
The boot is enormous, even with all the chairs in place; its 922-litre capacity is enough to cope with multiple pushchairs, bags, suitcases – you name it. That's the short-wheelbase model, too.
The long wheelbase version, which costs £890 more, increases the cargo space to 1447 litres.
In both, the seats can also be flipped down and tumbled to give you various load-carrying configurations.
It's no surprise that, when the seats aren't needed, you can have incredible cargo capacity: 5520 litres in the short-wheelbase version and 6336 litres in the long-wheelbase model.
Sadly, achieving those figures is a massive pain. The seats don't fold away into the floor like they do in most purpose-built MPVs, so you have to lift them out entirely. This takes some serious muscle because they're extremely heavy, and you also have to find somewhere to store them.
The infotainment system might annoy you, too. It's the mobile phone-inspired system that's in the Fiesta and Focus, and although the buttons are bigger and easier to hit than in those cars, the screen remains small and the menus rather confusing.
Still, the high seating position gives you a real king-of-the-road view out. Lots of glass and slim pillars on all sides of the Tourneo, plus enormous door mirrors, make all-round visibility great – it needs to be when you're trying to park something of this size.
Build quality is impressive. The plastics used are nicely finished and feel impressively sturdy, moulded to create a dash not dissimilar in style to the Fiesta's 'mobile phone' design.
In fact, the whole vehicle has a meaty, built-to-last feel; when you see a 20-year-old Transit rolling around, it should come as no surprise.
What's the 2013 Ford Tourneo Custom like to drive?
The Tourneo custom is available with three versions of Ford's 2.2-litre diesel engine: 99bhp, 123bhp and 153bhp.
We drove the 153bhp LWB, which isn't especially quick despite being the most powerful model, but as long as you keep the revs above 1500rpm there's enough torque to play with.
Really push on in the 153bhp model, though, and the steering wheel does tend to wander about as it torque steers.
From our experience of driving the 123bhp engine abroad, the only real difference is that the weaker of the two units transmits a little more vibration to the cabin.
The Tourneo's ride is a mixed bag. We drove it on a combination of smooth A-roads and some more challenging B-roads, where it was obvious that the Tourneo is at its best when you've got a few people on board. Travelling three- or four-up, the suspension takes the sting out of most nasty bumps and stays nicely controlled.
Things deteriorate when you're on your own, at which point the Tourneo starts to fidget noticeably across the UK's infamous rough surfaces and potholes.
That said, the Tourneo is still more comfortable than other van-based people movers we've experienced, even if it's not as supple as the best MPVs.
It doesn't handle badly, either. For its size it inspires plenty of confidence, although the tall body leans over a fair amount if you carry a lot of speed through the corner.
The steering has reassuring weight, yet it's light enough at low speed to make parking manoeuvres easy. The surprisingly tight turning circle helps on that score, too.
You'll also find, for the first time, the same gearstick as fitted to the Focus and Fiesta – albeit raised onto the dash for easy reach.
Gear changes are therefore as short and snappy as these much smaller models; a vast improvement over the elongated floor-mounted gearsticks found on previous models.
Cabin insulation is much improved, too, meaning that engine, road and wind noise are not an issue.
Should I buy one?
The Tourneo starts at £28,285 and tops out at £33,495. That makes it a lot more expensive than the Hyundai i800, but a good bit cheaper than the Mercedes Viano.
The Tourneo is superior to both, though, and it offers you the option of one more seat. So, if you need as many chairs as you can muster, the Ford is where our money would go.
Running costs shouldn't be too bad, either. All three diesel engines average 43.5mpg in short-wheelbase models and 42.2mpg with the long-wheelbase car. Again, that's better than most competitors.
However, if you can live with a seven-seat MPV, we'd advise that you do. Yes, the Tourneo has its strengths over cars such as the Seat Alhambra and VW Sharan, but it's also much more expensive and not nearly as clever.
In addition, while it's good to drive for something based on a van, it's still not quite as good as car-based rivals.
What Car? says...
Engine size 2.2 TD
Price from £33,495
Power 153 bhp
Torque 283 lb ft
Top speed N/A
Fuel economy 42.2mpg
By Ivan Aistrop and Rory White
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