JD Power survey 2013 - Full results

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  • Driver satisfaction survey 2013
  • Find out what fellow drivers think
  • Don't buy before reading this
Find out how your car got on in the 2013 JD Power customer satisfaction survey. Here are the full results for all makes and models, plus links through to What Car?'s in-depth reviews.

2013 JD Power Customer satisfaction survey - individual car model results.

1. Skoda Superb 83.0%
2. Skoda Yeti 82.8%
3. Jaguar XF 82.7%
4= Citroen DS3 82.2%
4= Lexus RX 82.2%
6= Honda Jazz 82.0%
6= Volkswagen Passat CC 82.0%
8. Volvo S60/V60 81.9%
9= Lexus IS 81.4%
9= Mercedes-Benz B-Class 81.4%
9= Toyota Prius 81.4%
12. Mercedes-Benz C-Class 81.3%
13= Kia Sportage 81.1%
13= Mercedes-Benz E-Class 81.1%
15. Saab 9-3 81.0%
16. Ford C-Max/Grand C-Max 80.9%
17= Skoda Octavia 80.8%
17= Volvo XC60 80.8%
19. Nissan Qashqai 80.7%
20. Volkswagen Tiguan 80.6%
21= Honda Civic 80.4%
21= Honda CR-V 80.4%
23. Nissan Note 80.3%
24. Toyota Auris 80.1%
25= BMW 5 Series 80.0%
25= Citroen C3 Picasso 80.0%
25= Seat Leon 80.0%
25= Volkswagen Golf Plus 80.0%
25= Volvo V70/XC70 80.0%
30. Toyota RAV4 79.9%
31. Skoda Fabia 79.8%
32= Audi A4/RS4/S4/Allroad Quattro 79.7%
32= Hyundai iX 35 79.7%
32= Kia Ceed 79.7%
32= Kia Venga 79.7%
36= Honda Insight 79.5%
36= Toyota Verso 79.5%
36= Volkswagen Scirocco 79.5%
39= Land Rover Freelander 79.4%
39= Mercedes-Benz E-Class Coupe 79.4%
39= Toyota Avensis 79.4%
39= Volkswagen Passat 79.4%
43= Ford Fusion 79.3%
43= Ford Galaxy 79.3%
45. Renault Scenic/Renault Grand Scenic 79.1%
46. BMW 3 Series 78.9%
47= Citroen C4 78.6%
47= Hyundai i20 78.6%
49= Citroen C4 Picasso 78.5%
49= Mini Countryman 78.5%
49= Volvo C30 78.5%
52= BMW 1 Series 78.4%
52= BMW X5 78.4%
52= Volkswagen Golf 78.4%
55= Audi A5/S5/RS5 78.3%
55= Volkswagen Fox 78.3%
55= Volkswagen Polo 78.3%
58. Mercedes-Benz A-Class 78.2%
59= Ford Kuga 78.1%
59= Ford S-Max 78.1%
61= Audi TT 78.0%
61= Land Rover Discovery 78.0%
63= Peugeot 3008 77.9%
63= Volvo S40/V50 77.9%
65. Toyota Aygo 77.8%
66= Audi A3
/S3/RS3 77.7%
66= Seat Ibiza 77.7%
68. Audi A6/RS6/S6/Allroad Quattro 77.6%
69= Fiat 500 77.4%
69= Mazda MX-5 77.4%
69= Smart Fortwo 77.4%
69= Toyota Yaris 77.4%
73= Ford Fiesta 77.3%
73= Ford Mondeo 77.3%
73= Mini Hatch/Clubman/Convertible 77.3%
76. Audi A1 77.1%
77= BMW X3 77.0%
77= Hyundai i10 77.0%
77= Nissan Juke 77.0%
80. Volvo XC90 76.9%
81. Ford Focus 76.8%
82= Renault Megane 76.7%
82= Vauxhall Meriva 76.7%
84. Mazda 3 76.6%
85= Audi Q5 76.4%
85= Renault Laguna 76.4%
87= Citroen Berlingo 76.3%
87= Vauxhall Zafira 76.3%
89= Citroen C3 76.2%
89= Mazda 2 76.2%
91. Audi Q7 76.1%
92= Vauxhall Astra 76.0%
92= Vauxhall Insignia 76.0%
94= Suzuki Swift 75.9%
94= Volkswagen Touran 75.9%
96= Hyundai i30 75.8%
96= Kia Picanto 75.8%
98= Mazda 6 75.3%
98= Nissan Micra 75.3%
100. Citroen C1 75.2%
101= Renault Clio 75.1%
101= Suzuki Alto 75.1%
103. Peugeot 207 CC 75.0%
104. Peugeot 207 74.8%
105= Peugeot 308 74.6%
105= Vauxhall Corsa 74.6%
107. Kia Rio 74.4%
108= Alfa Romeo Giulietta 74.1%
108= BMW X1 74.1%
108= Citroen C5 74.1%
111. Peugeot 107 73.9%
112. Fiat Panda 73.7%
113. Ford Ka 72.2%
114. Fiat Grande Punto/Punto Evo 72.0%
115. Alfa Romeo Mito 70.7%
116. Chevrolet Spark 70.2

Industry Average77.6%

2013 JD Power Customer satisfaction survey - manufacturer results.

1. Jaguar 82.7%
2. Lexus 81.8%
3. Honda 81.0%
4. Skoda 80.9%
5. Mercedes-Benz 80.4%
6. Land Rover 79.0%
7. Volvo 78.9%
8. Toyota 78.8%
9= Nissan 78.7%
9= Seat 78.7%
9= Volkswagen 78.7%
12. BMW 78.5%
13. Audi 78.0%
14. Citroen 77.7%
15= Kia 77.5%
15= Mini 77.5%
17. Hyundai 77.2%
18. Ford 77.1%
19. Renault 76.6%
20. Mazda 76.2%
21. Suzuki 75.8%
22. Vauxhall 75.6%
23. Fiat 75.4%
24. Peugeot 75.0%
25. Mitsubishi 74.5%
26. Alfa Romeo 72.5%
27. Chevrolet 69.1%Industry Average 77.6%

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