JD Power Survey 2011 - Other SUVs - part 1

Here's how other SUVs rated in this year's JD Power Vehicle Ownership Satisfaction Survey. You can also take a look at our 'in focus' analysis of this particular sector.

2 Honda CR-V
Satisfaction rating 84.2%
Overall 4th


Low running costs and brilliant dealer service have been making CR-V owners smile.

Other high points include the CR-V’s interior, which was deemed quiet, attractive and comfortable. Elsewhere, it scored just above average or average.

3 Toyota RAV4
Satisfaction rating 83.4%
Overall 6th


The RAV4’s driving experience was rated most problem-free of all the cars in the class, by some margin.Gripes from owners were few and far between, but mentioned among them were complaints about the radio’s poor reception.

4 Ford Kuga
Satisfaction rating 81.9%
Overall 22nd=


The Kuga scored Ford’ best result. It’s reliable, with owners reporting particularly few problems inside. The heating, ventilation and air-con were all rated highly. The amount of boot space disappointed, though, as did the service from dealers.

5 Land Rover Discovery
Satisfaction rating 81.8%
Overall 24th=


Discovery owners have a glow of satisfaction about the quality of servicing and service facilities.
Niggles include problems with the windscreen wipers and washers, sat-nav system and rattling front seats.

6 Volkswagen Tiguan
Satisfaction rating 81.7%
Overall 26th=


Tiguan running costs give owners plenty to smile about – only Honda CR-V owners are happier about their fuel bills.

There were quibbles over the rear doors and handbrake, though.