What Car? investigates: sales talk - Little white (and big black) lies

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'Let me check with my manager'
If the salesman you're dealing with doesn't have the authority to sign a deal off, ask to speak to one that can.

If they come back with another dealer to pile the pressure on, or play good-cop/bad-cop, don't panic. If you're happy with how negotiations are going up to this point, stay focused and stick to your guns.

'If you could have any car, what would it be?'
Dealers could try to tempt you into a more expensive model by asking you about your fantasy car. Tell them you want a diamond-encrusted Rolls-Royce, then bring them straight back to the model you've just selected.

'Surely you can afford a little more for the perfect car?'
A good salesman will try to stretch your budget. As a good buyer, you should stick to it.

Also beware that being swayed by different models introduces a whole different set of running costs that are difficult to calculate on the spot.

'The deal is only available today'
Today's deal will usually still be available tomorrow. Always take your time to consider things properly.

This is a major purchase, so walk away if you're being pressurised, and think things over before you commit.

Want to know more?
If you want to arm yourself with even more information before you go into a showroom, see our other features by clicking the links below:

How to haggle
How to haggle

What Car? investigates: sales talk - Trade-in truth-twisters and other fibs

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