What Car? Reliability Survey 2012 - Results by brand: 1st-6th

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  • What Car? Reliability Survey 2012
  • Most and least reliable cars rated
  • Top 10 - and worst - in each category, too
Reliability Survey 2012
Reliability Survey 2012
Honda 1st
Last year's position 1/35
Cars needing repair work 10%
Average repair cost £361
Best model HR-V ('98-'06)
Worst model Accord ('02-08)

For the seventh consecutive year, Honda tops the reliability charts. All its models score under 48 on the RI. The number of Hondas needing work has risen 1% since 2011, but the manufacturer is still 7% clear of second-placed Toyota.

Average costs are higher than some, but you'll find fail rates of no more than 14% across all its models, making Honda the most dependable manufacturer in the 2012 Warranty Direct Reliability Survey.

Toyota 2nd
Last year's position 2/35
Cars needing repair work 17%
Average repair cost £385
Best model Aygo ('05-)
Worst model Previa ('00-06)

Nine top-10 finishes, an average repair cost of £385 and just 17% of cars needing work mean Toyota takes a well deserved second place.

The Corolla ('01-'07), Auris ('07-) and Prius ('03-'09) all feature in the small family category top 10. The Aygo is Toyota's most reliable model, going wrong just 9% of the time. Ten models received an RI score of less than 100 this year.

Lexus 3rd
Last year's position 3/35
Cars needing repair work 18%
Average repair cost £433
Best model IS ('05-)
Worst model GS ('97-'05)

As a manufacturer of more expensive luxury cars, Lexus's average high repair cost of £433 isn't really a surprise.

You won't have to fork out often, though, because its cars fail just 18% of the time. The best model, the IS ('05-), beats that, failing just 11% of the time and putting it second in the executive category top 10.

Suzuki 4th
Last year's position 3/35
Cars needing repair work 19%
Average repair cost £265
Best model Alto ('97-'06)
Worst model SX4 ('09-)

Suzuki loses the joint third place it shared with Lexus last year, but still records a very strong fourth.

Its Alto ('97-'06) has an excellent RI score of 8, and the little city car fails only 10% of the time. No Suzuki exceeds a 31% fail rate, and the marque has the fewest cooling and heating problems in the survey.

Subaru 5th
Last year's position 7/35
Cars needing repair work 20%
Average repair cost £337
Best model Legacy ('03-)
Worst model Forester ('02-'08)

Moving up two places, Subaru has two of its models in the category top 10s, with the Legacy ('03-) taking first place in the family car sector. It fails just 15% of the time and has a fine RI score of 40.

Subarus suffer more axle and suspension problems than any other manufacturer.

Hyundai 6th=
Last year's position 8/35
Cars needing repair work 21%
Average repair cost £325
Best model Coupe ('02-'07)
Worst model Santa Fe ('01-'06)

Hyundai can be proud to jump up from eighth to sixth. Brakes are an issue across all models – more than any other manufacturer, in fact – but the failure rate of just 21% and average repair cost of £325 make Hyundai ownership relatively painless.

The Coupé ('02-'07) is best, with an RI score of 22 and a 17% fail rate.

Mazda 6th=
Last year's position 6/35
Cars needing repair work 21%
Average repair cost £435
Best model MX-5 ('05-)
Worst model RX-8 ('03-)

Two generations of MX-5 ('05-) and ('98-'05) lock out the open-top sector.

The '05- MX-5 in particular has excellent figures, including an RI score of 8 and a failure rate of just 4%. Mazda's rotary-engined RX-8 is different; average repairs can reach £557, with a 36% fail rate.

Mitsubishi 6th=
Last year's position 3/35
Cars needing repair work 21%
Average repair cost £424
Best model Space Star ('98-'06)
Worst model Shogun Sport ('00-'08)

Mitsubishi has kept its sixth position. The Space Star ('98-'06) is still the best model, proving that age doesn't have to mean cost.

No Mitsubishi exceeds a 27% fail rate, even if average repair costs are quite high.

Results by brand - 9th to 15th >>



See also: JD Power Dealer Satisfaction Survey >>



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What Car? Reliability Survey 2012 - Results by brand: 9th to 15th

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