JD Power Survey 2011 - Sports cars and cabriolets winner

Article 17 of 26 See all
  • Annual satisfaction survey
  • Owners surveyed about their cars
  • Results of almost 300 million miles driving
1 Mazda MX-5
Satisfaction rating 82.4%
Overall 16th
Mazda MX-5 review

The MX-5 proves that sports cars don’t need to be sophisticated, luxurious or expensive to be satisfying to drive. Indeed, Mazda’s exceptional no-frills winner has taken this award for the past couple of years, thanks largely to its brilliant driving dynamics, low ownership costs and reliable mechanicals. In fact, its margin of victory this year is even bigger than it was in 2010.

Handling has always been the MX-5’s great strength, so it’s no surprise to see that owners scored it higher than any other sports car for steering sharpness, stability through corners and responsive brakes.

The Mazda also did extremely well in less obvious areas – in particular, its interior colour co-ordination, the reassuring ‘thunk’ of its doors as they close, and the fine visibility from the driver’s seat.

Owners were also impressed by the low costs of servicing and repairs, and by the reasonably priced insurance premiums.

The MX-5’s fuel economy didn’t receive quite such a glowing report, but the courtesy of service advisers at dealerships and the detailed explanations they gave to owners were much appreciated.

The Mazda pretty much avoided any serious criticism, but gripes did include a surprisingly high number of battery failures and a few instances of rust.

Many owners also moaned about the floor mats, which refused to stay in place.
Overall, though, despite tough new competition from the VW Scirocco, the Mazda was the clear winner once again.

Case study
Names Kath & Douglas McDermott
Ages 41 & 44
Live Oxfordshire
Jobs Teacher & tutor
Model 1.8i RC
Mileage with car 5000

‘We’re delighted with our MX-5 and relish every journey in it!
It’s brilliant to drive, and the steering is so alive – it responds instantly to inputs. The engine does need to be revved beyond 4000rpm before it really gets going, but the performance is more than adequate, and having a sixth gear really helps with fuel economy on motorway journeys. The interior is well appointed, too.’
Sports and cabriolets league table
Click on the image below for a larger version of the results.

JD Power Survey 2011 - Other sports cars and cabriolets


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