2 Honda CR-V
Satisfaction rating 84.2%
Low running costs and brilliant dealer service have been making CR-V owners smile.
Other high points include the CR-V’s interior, which was deemed quiet, attractive and comfortable. Elsewhere, it scored just above average or average.
3 Toyota RAV4
Satisfaction rating 83.4%
The RAV4’s driving experience was rated most problem-free of all the cars in the class, by some margin.Gripes from owners were few and far between, but mentioned among them were complaints about the radio’s poor reception.
4 Ford Kuga
Satisfaction rating 81.9%
The Kuga scored Ford’s best result. It’s reliable, with owners reporting particularly few problems inside. The heating, ventilation and air-con were all rated highly. The amount of boot space disappointed, though, as did the service from dealers.
5 Land Rover Discovery
Satisfaction rating 81.8%
Discovery owners have a glow of satisfaction about the quality of servicing and service facilities.
Niggles include problems with the windscreen wipers and washers, sat-nav system and rattling front seats.
6 Volkswagen Tiguan
Satisfaction rating 81.7%
Tiguan running costs give owners plenty to smile about – only Honda CR-V owners are happier about their fuel bills.
There were quibbles over the rear doors and handbrake, though.
Japanese winners and losers