Our live whatcar.com Q&A session with our special guests from the Government-backed consumer rights organisation, Consumer Direct, has now finished.
Answering your questions:
Along with the usual panel of What Car? experts for our lunchtime question and answer session, we were joined by Michele Shambrook, operations manager at the Office of Fair Trading, and her Consumer Direct colleague Sam Tappenden.
• Iain Reid: whatcar.com producer
• Steve Fowler: what Car? editor-in-chief
• Matt Sanger: What Car? used car editor
• Consumer Direct: Michele Shambrook & Sam Tappenden
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