Your dealer experiences - Introduction

Customer service in car dealerships is still a hit-and-miss affair. While some offer exemplary service, returning phone calls and pouring out free coffees, others are sloppy, unhelpful and even downright rude.

We asked you to tell us about your experiences of dealers…

Your experiences, so far…
No single dealership or brand excels or disappoints, but while there's plenty of positive feedback about dealership experiences, too many are still giving service that wouldn't be accepted in any other business.

Tell us your experiences
If you'd like to tell us what you think of your dealer, e-mail us using the link below
My car dealer experiences.

Click through the following pages to see the responses so far.