I would like to thank Steve Thraxton (Somerset) and Robin Price (Worcester) for backing up my statements in connection with the ‘UNSAFE’ driving style and continual technical problems associated with this vehicle. I managed to get every penny back from the dealership, but not without unnecessary problems! We have since bought a ML 320 CDi Sport (55 plate) and it drives like a dream.
Sadly it would appear I am of the minority who BMW have paid off just to avoid a scene being caused. What will it take before BMW stand-up and admit there is a serious technical fault with this car? You can rectify technical issues but you CAN’T bring back the dead; can you BMW? Unless something is done about this ‘dangerous’ technical problem innocent consumers will end up losing more than just their money!
Mercedes-Benz of Leeds treated us with respect as valued customers before and after the sale. Perhaps BMW should consider taking a leaf out of Mercedes-Benz book when it comes to customer service skills. I would certainly recommend visiting this Dealership (obviously I mean Mercedes!!) for anyone living in West Yorkshire; I dealt with both David Stephenson and Peter Donnell and couldn’t be happier with the service given.
We are constantly highlighting this fault to our friends and colleagues and will keep on doing so until BMW do something about it!
Should anyone wish to ask any questions about our experience you can email us at firstname.lastname@example.org
“The ultimate driving machine” – well clearly BMW forgot the rule book with the X5. I have previously owned BMW’s in the past; they have all been exceptional & fully earned the title. I bought my X5 new (3.0d Sports, Auto, ’05 plate). From day one, I noticed a shuddering from the gearbox, particularly when approaching junctions. Once stationary, I would depress the accelerator, initially with no response followed by a burst of un-controlled power – very unsettling. I frequently visited my local dealership, with numerous gearbox reconfigurations – all sadly resulting in either reduced power or slow gear transitions. I have now sold my X5 & purchased a 5 series (520d M Sport, Auto) – the gearbox is silky smooth!
Shame on you BMW !!! Supposedly a prestige car manufacturer. Since purchasing the X5 3.0D in 2005 I have been in dispute with BMW over the performance of the transmission. In a nutshell it is dangerous ! The serious lag phase, which they eventually recognised, and which they described as a "characteristic" means that pulling away from any junction/roundabout means you are in serious jeopardy of getting T-boned. Anyway just like Kimberley (West Yorks) I have officially rejected my vehicle under the Sales of Goods Act Unfortunately BMW are refusing to accept there is an issue even though it also conflicts what their glossy magazine clearly states "smooth transiton from engine to gearbox" .......make your mind up BMW which one is it! Shall we let a judge decide ?
Looks like the problem is repeated elsewhere....BMW.
Robin Price Worcester
Having read some of the other views I thought i would add my review as i have been disappointed with My X5. It has what I deem a very dangerous problem. The Gearbox is very hesitant and the car sometimes does not pull away when you go to accelerate but then suddenly all the power seems to come in and the car shoots off. I have already had one car REPLACED by the dealer but my current car also has this problem and has been back to Bmw on numerous occasions to try to fix the problem as they will not replace it again. For a £45k car this is just not acceptable but Bmw Gb do not really want to know once they have sold the car to you...Its down to the dealers is their comments so be aware !!!!
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