Until a couple of weeks ago, I would have rated the running costs much higher although we had this mysterious fault where the engine fault light kept coming on and then disappearing before the garage could see what was wrong. When this was joined by the ESP light, we eventually went to a Citroen specialist as we could tell that performance was getting worse. At no time did it go into limp mode - it should have done, and then we would have known there wasa definite fault. I have just had to pay out £2000 in repairs on a car that is out of warranty but has done less than 60K miles. If the engine fault light is coming on - it means it. There is a fault which will eventually cause the turbo to go but the module which controls the engine is faulty and allows the car to go on almost as normal. Citroen knows about this but doesn't care, and has refused point blank to help with the costs. I have evidence that it is still happening on new cars. When I have sufficient evidence of the depth of this problem I plan to sue Citroen through the small claims court.
No one should buy this car. I have been a Citroen user for over thirty years. I will not be buying another. And that is a pity because, despite being plasticky, the Picasso's a comfortable ride and gives spacious accommodation at a cheap price. Our MPG isn't bad since we live in a city with so many hills but the lack of customer care from Citroen should deter anyone from buying their cars.
We bought the Picasso six years ago with our main priorities being space, comfort and safety. At first it seemed OK but, having got used to its thick front pillars and the curved shape that hid the corners when parking, I find it has grown on me. It has been reliable (its only fault has been a failed electric window which was fixed under warranty after one year) and delivered completely on our needs - indeed we are pleasantly surprised at how well it continues to serve us now we have three children. It also has features like stereo controls on the steering wheel and the map drawer under the driver's seat that many cars just don't have - some good thought went into its design. Other cars may be classier and sportier (it has some rattles and the handling isn't great) but those also able to take five and their luggage comfortably cost at least 50% more - nothing can touch it at the price. I find it to be a pleasant, practical and unpretentious car that delivers what we need very well for surprisingly reasonable purchase and running costs and shows no sign of stopping after six years.
I got this from a relative to use during the holidays when they went to ireland. I got it at first and thought wow, the space was great. Then I got to see what the car was really like. It was noisy. Too bumpy and alot of road noise came in. Alot of the trim fell off occasionally, It got horrible MPG. We managed to crash at a roundabout and It has been hell since. It was a small crash but we need a new driver side panel and bumper. I will never drive one of these again.
This is the first review I have written so forgive me for any mistakes. We have owned a xsara picasso now for 2 years and 9 months on the motability scheme and overall we love it. The room inside the xsara picasso is excellent and is perfect for 2 baby seats. Yes, many people do critise french cars for their reliability and sure ours has had niggling faults like:
1.passenger door lock needed to be replaced
2. air vent has little pin things that move side to side and they sometimes fall out the back and then they have to be forced back into their place again.
3.We have the 2005 model with the chrome bits on the bumpers and on the front passenger side the chrome piece keeps on popping out and I have to keep pushing it back into place.
4. At one stage, part of the digital display went dim but then it recoved itself the next day.
5. Rattling dashboard and 3rd rear brake light
6. Squeeky seats
But really I'm just finding problems because it's a citroen and the car has never broken down or had anything serious go wrong with it. It will be a shame to see our baby go. The car is a 55 reg Citroen xsara picasso in iron grey with a petrol powered 1.6 16v engine. We have already chosen our next motability car and it's a ford c-max 1.6 style in tango red and it will arrive on a 58 reg.
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