I bought this car new six months ago. My previous car was a 2005 Volvo V70 2.4D! The Ford dealer in Fareham gave me an excellent deal with cash back for my Volvo. I wanted to change to a small car but wanted the space and versitility of an estate car. The Fusion fitted the bill perfectly. Low running costs (55mpg, £35 road tax), estate car practibility and a sweet 1.6 TDCi engine that pulls almost as well as the Volvo due to the power to weight ratio. Good quality build on the Fusion too. The Fusion is not glamorous, it is just a humble car that "does what it says on the tin"! My son had the 1.4 petrol Fusion too which I drove but found underpowered. The 1.6 diesel is the best!
I decided to submit my review after reading some pretty negative comments from other reviewers. A lot of these are a little confusing, i.e, if you think the interior plastics are horrible, the ride awful, the performance dismal, etc., etc., why buy it? Didn't you have a test drive and examine the car?.
This is actually my wife's Motability car, which we have had for over 2.5 years now and I can't fault it. Yes, the ride is a bit firm and the lack of exterior tailgate release (other than the key) is annoying, but otherwise it is a fantastic little car. It handles brilliantly, is fast enough and it's economical and reliable.
It may not have the flexibility of rivals like the Vauxhall Meriva, Fiat Idea and Renault Modus, but so what? We tested the Fiat Idea before the Fusion. With the seats fully forward the boot was smaller than the Fusion's and with the seats fully back there was no more room than in the Fusion. I'd imagine the Modus would be the same, given its size.
Nothing has gone wrong, and routine servicing has given no complaints about dealer service.
We definately would have another, but that depends on what Motability deals are available once our three years are up.
It is incredibly good fun to drive, reliable and has commendable fuel economy - we drove from Northampton via Boulogne to the west coast of Brittany towing a bulging camping trailer, four bikes and four of us with absolutely no problems, and on just three tanks of petrol over 1500 miles. I'm not sure of tank's capacity but it costs me £37 to fill, so the capacity isn't that much.
The boot also has a surprisingly huge capacity. I really like my Fusion, but...
Would I buy another one? No, because I find road noise annoyingly intrusive, the suspension is chronic and the plastic trim is woefully flimsy. Does anyone else find that if rear windows are open at speeds above 30mph that the air buffets around the cabin, sounding like a helicopter is landing on the roof?
Finally, our local dealership displays an attitude that suggests an urgent refresher course in customer care is in order. For instance, the badly fitting door trim that snapped because of being badly fitted - and that they admitted was badly fitted - couldn’t be replaced under warranty as it was ‘not covered’.
When I booked the car for a service (admittedly costing only the one arm and leg) they suggested an optional extra, which was to replace brake fluid so the car didn't lose capacity to stop! Optional? Really?(Cost: £30).
When I replaced the battery in my key it had to be re-programmed because the crucial information missing from the book failed to tell me that the battery has to be replaced within 1
I bought this car with 3000 miles on the clock and found the car nippy and economical, although there's a lot of cabin noise when on motorway.
I had a problem with the CD player that took a month to repair. The radio was sent away and I didn't get a replacement or loan unit. The car also had a dash rattle which took three visits to fix. The heater packed up twice and had to have a complete new box. The nearside rear door dropped and started rubbing on the front door, so I took it to Ford who said this was not covered under warranty even though car was less than two years old, as they said it was an adjustment which is not covered. How often do you have to adjust doors, then?
The car was going to cost £450 to repair, so I contacted Ford customer service - they were a complete waste of time as I spoke to at least ten of them over a couple of weeks and there was still no joy. I was so disappointed with customer services that I sold the car after 10 months of ownership. The car had only covered 12,000 miles and I bought a Renault instead.
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