My final review for this car because its going!! Just done a deal on an ex demo Audi A4.
Fuel injector fault turned out to be problem with fuel pump. The car was off the road for 2 weeks whilst the dealer diagnosed the fault and sourced a new pump. Ford themselves didnt have any replacements in stock. Ford really have serious problems with the TDCI engine but remain in denial. I dread to think how expensive this car will bcome to run out of warranty. But hey the days of poor quality, eratic running and couldnt give a damn dealers are nearly over!! Roll on Monday!
I bought my Ford Mondeo TDCI 130 new in 2002. Never owned a new car before and was tired of break downs. Was chuffed, plenty of buttons and loads of space and power. 2000 miles later tubo pipe comes off- towed home. 8 months later pipe off again-got home. 5 months later pipe off AGAIN. 10 months later ...... AGAIN !!!.
Pipe seems OK now but i have had the injectors recalibrated x 4. The CD player only plays original CDs or it breaks my dealer tells me. Is there a deal between Ford and the record companies? I am told every time that "it's most unusual to see a fault like mine" but I note that I am far from the only one. At £300 per injector it is not funny to hear a diesel specialist say he gets his holiday paid for replacing them.
I actually like this car and I feel so very sad that it is a Ford. It always seems to be the same story with them and I no longer drive it confidently. Far too many tow homes for a car less than 4 years old with only 56,000 miles done. Come on Ford surely it wouldn't cost much to pay a little attension to detail, and your customers instead of denying the problems you so clearly have, don't mention the incorrect gearing that guaranties stalling in 1st.
I have previously written with my tales of woe for this miserable heap of junk. So far in one year of ownership the car has:
Needed new fuel injectors; needed attention to the fuel link after dealer made a hash of the injector change; had the turbo intercooler pipe blow off, stranding the car; had a new clutch to cure gear selector problems (still as bad as ever); needed constant attention to tracking and wheel alignment to cure excessive tyre wear and uneven running; had grinding brakes that the dealer refuses to acknowledge or look at; had a leaking rear washer pipe that the dealer classes as a water leak and therfore outside the scope of the warranty.
The car has just become undriveable again, because the fuel injectors have gone down for a second time. I booked the car in a week ago to have this work carried out, but when I arrived at the dealer, I was told that the staff had not turned up so he couldnt look at it! He suggested I drove off and if the car broke down to call the RAC! You couldn't make it up! I had to beg for a Fiesta as a courtesy car for the following week which comes with a £5000 insurance excess!
This car is the biggest pile of junk I have ever spent my hard-earned cash on. The customer care is a joke and the whole ownership experience is miserable. I will never ever buy a blue oval product again.
This car costs £21,000 new - I got one at one year old with 12,000 miles on the clock and paid £11,000 for it. After one year, I have had to have a new battery (not covered by warranty), door leaks (not covered by warranty), the steering column falling out, and a new windscreen.
I have also had a new oil pressure sensor fitted, another door leak (not covered), a roof leak (not covered), the roof lining falling down (not covered), a seat motor fail, the heat shield on the exhaust rattles, the hand brake lever wobbles (I'm told this is how it should be!), a heated seat failure, a fan in seat failure, and a rear window leak (not covered).
The car has been in the garage 12 times, and once for a service, in one year - that's once a month on average for a car that cost £21,000 new!
The warranty has more exclusions than inclusions, and all the stuff that fails is not covered. The dealers are appaling, and very expensive - a service cost £200.
I spoke to garage that I bought the car from, and they are trying to do a deal to swap it for me. The salesman told me he had one for three months and it spent six weeks in the garage! I would never buy a Ford again ever!
The engine also has a flat spot when pulling off, and wants to stall - the dealer want £80 to investigate the fault to see if it's a warranty problem or not!
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