Had Rio for two weeks, back number plate fell off. Took to local garage, no joy as it was 4:40pm, great srvice... My wife and myself had just spent £14,500 on two Kia,s. Had car serviced at 10,000 miles, 0cost £110.00. Number plate fell off again, sales gave me sticky tape to repair it myself. Car was loosing traction at 13,000 miles, tyres worn inside, had enough of car, traded in for Seat. Picanto tyres had to be replaced at 12,000, shortly after, we bought a C1.
I HAVE HAD THE CAR FOR TEN DAYS AND WISH I HAD NEVER SEEN IT.I WAS TOLD IT WAS TOP OF THE RANGE,BUT THE NICETIES OF A GOOD CAR ARE MISSING .THE FUEL CONSUMPTION IS LAMENTABLE ON A RUN OF 250 MILES AND 250 LOCALLY I HAVE ACHIEVED 30 MILES TO THE GALLON.I BOUGHT THE CAR FOR CHEAP MOTORING.
I have owned my Rio new since October 2005 and have been very pleased with it since day 1, and still am. After reading one review from an owner concerning front tyre wear, I have to say I am experiencing the same problem. The orriginal tyres were rotated as recomended by Kia, and I only achieved about 14000 miles, I put this down to poor quality. I am now on my second set of tyres and the fronts are wearing both sides on the inside treads. I wonder whether this is a design fault with the Rio?
I bought this car in March. As a driving instructor I found it very forgiving with my students, however my problem is with the engine. It has done just over 19k and has been at the dealers for about 9 days. The decision was to replace the engine only to find that the new engine was also faulty. I have now been told it may take another 2 weeks as there is no other engine in the UK.
It is costing me quite a considerable sum every day my car is with them, and the car I am hiring which has the indicators on the same side is a petrol not diesel and costs a lot more on fuel. My students are also suffering in driving tests as they struggle in a different car and fuel type.
My biggest gripe is that Kia do not seem to care about their reputation and just keep quoting that in the warranty it states that they are not responsible for subsequential costs, and that as long as they are repairing the car that is as far as their responsibilities lie.
So in short after owning a car for 7 months they think it is acceptable for them to repair it for a month?
I, for one, will never own another kia and if i could i would return it to Kia as not fit for purpose. I would, but the only problem is Kia state that i have to take that up with the dealer.
As i am only a mere customer I will find it hard to fight in the courts to get any satisfaction.
Heed my warning - Kia, in my humble opinion, do not stand by their cars.
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