I bought my Mazda 5 Sport in March 06 due to wifey liking it. I really wanted a 6. I too have suffered the tyre wear and the dealer only paid 20% of the fronts although 100% of the rears, but no real info on why the wear was so rapid! I have complained about the steering groan at low speed manouvering but they can find nothing wrong! I wonder why? Am I imagining it? I have also spoke to them about the gear selection, the worst I have ever had on any car including old bangers in the 60s. I previously had a Mazda 818 Estate ( 1976 ) which was the finest car I have ever owed and drove it all over Europe and UK, with caravan, and it never broke down or had any recall problems. Maybe the current problems has something to do with the greater Ford involvement! I returned a survey from Mazda and reported the gear selection problems etc but never had a reply suprise, suprise, it must have it must have been a computer I sent it to! I intend to report the gear selection again because it is a problem which can only get worse, I have driven trucks with 'crash gear box' selection which were better thanthe 5. It is a real shame because the 5 is a generally a good design spoilt by bad 'engineering/workmanship and and has all the signs of a 'happeth of tar'.
I firstly had problems with the diesel particle light coming on. In the handbook it shows you how to get rid of this. then it started flashing, when it does this you have to go to the dealer. At this point it cuts the turbo off for safety.(Dangerous) It fills the sump up(oil changes needed regular) service cost me £250 at 7000 miles and the tyre wear is very bad, they are bald on the outer edges at 7000 miles. Now that is poor. I hear this is a big problem with the mazda 5
This is a second review I have posted on this car - consider this an 18-month update.
Tomorrow, by hook or by crook, I will be rid of this car - even if I have to accept the £9000 I have been offered for it.
To date, and in no particular order the car has been in for tyre wear, steering vibration twice (resulting in the disc being skimmed twice which the (loosely termed) Mazda customer services said was normal), several times to fix the screeching lock-to-lock steering, sticking gearshift, broken door mirror, loose cabin trim, and sliding door rattles.
That's not including servicing - after 30,000 miles and 5000 after the last service when everything was supposed to have been fixed (and a total of 7 returns to the dealer) the car still has the following defects: wrecked front tyres (again); screeching lock-to-lock steering (never been resolved); vibration under braking (3rd time), a sticking gearshift; and rattling sliding doors.
Mazda customer service is shocking - they don't care, they don't tell the truth and they treat their customers with total contempt.
If I never see the inside of a Mazda dealership again it will be too soon. I may yet take the lead of fellow '5' owners and take Mazda to court on the basis of selling a product that is, in my opinion, not fit for purpose.
had the car 2 years,was an ex demo bought on an 05 plate. has been a great car to drive and the additional seats are great. we have 2 kids so it's easier if grandparents want to come, we can all fit in. looking at the previous reviews we have a squeaking what seems to be coming from under the front drivers seat. i've put it down to me fat bum but may get it checked out now. it has had a few tyres changed at it's service but we've also done a few miles so it was to be expected. the problem we have had is with the dvd player. when we bought it the car already had parking sensors and the dvd player fitted. july this year it packed in working. it's took till october to get a new one fitted as the garage had to wait, first for the ok to order a new one. that came but it was a smaller model so then they had to order a new roof lining. now that all got fitted last monday with fancy new wireless headphones (only one supplied though) phoned up the garage on friday as the dvd player wasn't playing in colour. took back in monday to be told it's broke and they'll need to order a new one. they need to get the ok again from mazda as they are nearly a £1000 pounds but hopefully it won't take as long as before. don't get the dvd player as an extra, just get some ones that go round the back of the seats from argos it'll save a lot of time and trouble. aprt from that i like the car.
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