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Overall reader verdict 3 out of 5 stars

  • What's it like to drive
    3 out of 5 stars
  • Running costs
    2 out of 5 stars
  • Quality, practicality and equipment
    3 out of 5 stars

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95 reader reviews for Mazda 5 MPV.
  • 2.0 Sport 5dr

    nicola Smith , Herefordshire . Date: 05/12/2007
    • Overall verdict
      3 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      2 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    bought our mazda 5 sport sept 06 thought we had done lots of research & had driven lots of mpv's but not enough it would seem. 1st yr not bad, had trouble with key not working. Great car to drive & very practical. 1st service @ 12 months only 9200 miles. Went to pick it up & were told that the bill was in the post, having driven home found bill in post along with the service report showing - you guessed it - 2 bald tyres on the front! Both cut away on the inside (difficult to see with the spoiler), & both illegal. Many phone calls later, both to dealer(no use at all) & to Mazda we settled for paying 30% cost of 2 new tyres! @ dealer prices still cost over £80, but no courtesy car on offer & living in rural area we were over a barrel. Mazda did admit it was an inherent fault on Sport models & the car required a wheelalignment check & camber adjustment both carried out under warranty.My advice don't accept 1st offer & make sure these checks are done. However Mazda don't think it justifies a recall. We have sent a letter of complaint to Mazda MD but so far no response. In future we will always check out this site before buying a car, only found it due to this fault. Won't buy another mazda based on their attitude to customer service. Shame 'cos basic design is good let down by poor engineering and no after sales care!

  • 2.0D 143 Sport 5dr

    michael ramsay Date: 21/11/2007
    • Overall verdict
      3 out of 5 stars
    • What's it like to drive
      3 out of 5 stars
    • Running costs
      2 out of 5 stars
    • Quality, practicality and equipment
      3 out of 5 stars

    My car

    I bought my Mazda 5 Sport in March 06 due to wifey liking it. I really wanted a 6. I too have suffered the tyre wear and the dealer only paid 20% of the fronts although 100% of the rears, but no real info on why the wear was so rapid! I have complained about the steering groan at low speed manouvering but they can find nothing wrong! I wonder why? Am I imagining it? I have also spoke to them about the gear selection, the worst I have ever had on any car including old bangers in the 60s. I previously had a Mazda 818 Estate ( 1976 ) which was the finest car I have ever owed and drove it all over Europe and UK, with caravan, and it never broke down or had any recall problems. Maybe the current problems has something to do with the greater Ford involvement! I returned a survey from Mazda and reported the gear selection problems etc but never had a reply suprise, suprise, it must have it must have been a computer I sent it to! I intend to report the gear selection again because it is a problem which can only get worse, I have driven trucks with 'crash gear box' selection which were better thanthe 5. It is a real shame because the 5 is a generally a good design spoilt by bad 'engineering/workmanship and and has all the signs of a 'happeth of tar'.

  • 2.0D 143 Sport 5dr

    chris flather , isle of man . Date: 09/11/2007
    • Overall verdict
      3 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      2 out of 5 stars

    My car

    I firstly had problems with the diesel particle light coming on. In the handbook it shows you how to get rid of this. then it started flashing, when it does this you have to go to the dealer. At this point it cuts the turbo off for safety.(Dangerous) It fills the sump up(oil changes needed regular) service cost me £250 at 7000 miles and the tyre wear is very bad, they are bald on the outer edges at 7000 miles. Now that is poor. I hear this is a big problem with the mazda 5

  • 2.0 Sport 5dr

    Nick Butterfield , derbys . Date: 02/11/2007
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      3 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      2 out of 5 stars

    My car

    This is a second review I have posted on this car - consider this an 18-month update.

    Tomorrow, by hook or by crook, I will be rid of this car - even if I have to accept the £9000 I have been offered for it.

    To date, and in no particular order the car has been in for tyre wear, steering vibration twice (resulting in the disc being skimmed twice which the (loosely termed) Mazda customer services said was normal), several times to fix the screeching lock-to-lock steering, sticking gearshift, broken door mirror, loose cabin trim, and sliding door rattles.

    That's not including servicing - after 30,000 miles and 5000 after the last service when everything was supposed to have been fixed (and a total of 7 returns to the dealer) the car still has the following defects: wrecked front tyres (again); screeching lock-to-lock steering (never been resolved); vibration under braking (3rd time), a sticking gearshift; and rattling sliding doors.

    Mazda customer service is shocking - they don't care, they don't tell the truth and they treat their customers with total contempt.

    If I never see the inside of a Mazda dealership again it will be too soon. I may yet take the lead of fellow '5' owners and take Mazda to court on the basis of selling a product that is, in my opinion, not fit for purpose.

Mazda 5 MPV

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