My experience does not justify the high Public Relation standing Mercedes-Benz UK are claiming.
If you are about to collect or just bought your new Mercedes Benz, be very, very careful.
Do consider rejecting the car at the first sign of trouble and I say especially do not pay for the car in full. Consider buying it on finance and when you are happy with the car settle in six months or so.
Why? I bought a new Mercedes E320 Avant-garde petrol. The day after collecting it from Stuttgart I reported the problem with the steering, noticed as I drove it out of the factory.
I was faced with unhelpful responses, numerous delays and an inability to resolve the problem. I don’t understand the denial that I have been getting from the Mercedes Directors team and their persistence that there is nothing wrong with my vehicle when I am told by several dealers that there is a fault.
The vehicle drives with what has been described by myself and dealers’ technicians as: a judder, harshness or pulsating.
I trusted and expected a reputable company to put things right. After numerous unsuccessful attempts by my dealer to resolve the problem, they then decided it was a characteristic.
I found it amazing that not only did it take around a year for the management to make this claim but also that it was contrary to what I had previously been told by their own engineers and the MD of my dealer.
I purchased this car on an 07 plate as a demonstrator from a Mercedes-Benz dealership with 2500 miles on the clock. Within two weeks of ownership, it left me stranded in the Lake District - on a Sunday - with fuel sensor problems.
That was the bad news! Since then I have completed 4000 trouble-free miles. The comfort, both long-distance and about town is very good indeed. The cabin is quiet at all speeds, and the car is a pleasure to drive.
The auto gearbox is the best I have ever experienced on a car, and the 2.2 diesel engine appears flexible and responsive. On a recent 500-mile round trip, I achieved an average of 51mpg, which I consider excellent for a vehicle of this size and weight - thus the 4 star rating for running costs. I have not yet had a service or any routine maintenance completed.
Overall, I love this car, but still have that niggly feeling - will it leave me stranded again? On that front, I have to say the Mercedes-Benz rescue organisation was superb in every respect, so confidence is just about restored!
I have recently changed my 2005 220CDI Elegance to the face-lifted (2007) version of the same. My ratings relate as much to the changes as to the actual car. The chassis is much improved, as is the steering, making the new car far more precise on the road and body roll, which was quite noticeable in my previous car, is all but gone.
The engine is a completely changed, being far more responsive yet delivering an average of 5mpg more, adding a good 50-60 miles to the tank range on longer journeys. The new engine gets up to operating temperature much more quickly, though I have to admit this car is infinitely quieter than my previous one (which was a pre-EU4 unit). It's hard to believe it's a diesel.
Service costs remain an issue - previous car told me it needed servicing at 12,000 miles and again at 21,000, costing £300 & £1,100 (with tyres). I am glad to see my service-assist telling me my first service is at 15,500 miles this time. Let’s hope it doesn't change its mind.
Build quality is definitely up and I have no niggles to date. Pity this wasn't the car released in 2002 - Mercedes would have saved themselves much of the criticism they've received.
I was content with my first E Class, I am delighted with the new one.
What a car. This is the one to go for. Forget the new RS6 it's got neither the sharpness of the m5 or the comfort of the e63. Audi is the car for the boring. Forget the M5. round corners the M5 might just have the edge, but how many corners are there that you can really take well on roads now days? In a straight line. The m5 is history. Ancient history. What car doesnt tell you, but the e63 actually only does 0-60 in 4.5 in auto. in flappy paddel mode you'll do it in 4.2. I needent say any more...
Order a brochure, find your nearest dealer or book a test drive
owned for 3 years Pro engine, performance, size, looks Cons Service cost (BMW in general), folding rear seats is an option - annoying, no spare…
Even after 8 months I still look forward to driving this car. The handling is superb, the 8 speed gearbox a dream. There is a bit of lag when you…