I must be a fool! This is the fourth Renault Laguna I've had since my first 'P' reg one. Each has been worse and the current one is farcical.
The one I have now is a replacement for one I rejected after 173(?) miles. This present one is the 130bhp cat 4 version and here lies the problem. It has a particle filter that clogs up and won't burn off. Renault has now had it for 5-6 weeks. I got it back a week ago but it only did 39 miles before it died again.
If you buy this car, and it has a particle filter in the system, you will have to drive for 20mins, at a minimum of 50mph every few days to keep the filter clean. If you don't you will end up like me: no car, but still paying for it.
Renault customer service is a joke. They are not interested in you. After a year they will not even contribute to a courtesy car. They are arrogant and rude beyond belief. Never, ever, ever will I risk another Renault. This one will cost me over £10,000 in lost value - it's 16 months old with 15,000 miles.
Please, please, please do not buy one, for your own sanity.
I've done 139,000 miles in my 3 year old Laguna now! Its my work horse! I've had it since it had about 80,000 on the clock about a year ago and got it as a hand me down from another company worker who left in exchange for my Megane Sport Tourer. He had no problems with it, I however have had a fair few now.
It started with the backlight on the climate control unit going. If I want it lit I have to replace the entire unit at a cost of around £700 FOR A LIGHTBULB!
Off-Road to racing slicks even quicker than the megane. Heavy on tyres is an understatement!
I got in my car one wet saturday to find the passenger footwell under approx 2 inches of water. The door seal was re- bonded... still it leaked, finally replaced.
Then there is the engine fault, gun the engine for a while down the motorway and it dies. So you sit and wait for a few minutes and your up and running again.... renault diagnostics can't find a fault.
The tyre Pressure Sensors, they wotk great in the warm weather. the cold weather sends them mental replaced two this winter.
The access points to change the rear lights wont stay in.
Even the official renault mats ride up under the peddles.
I've just developed a new rattle from the reat when idling.... not had a chance to check it out yet!
Now the good points. Good space inside. The multi disc CD player sounds fantastic. I mean REALLY fantastic!!! It has a great sunroof, and now the Renault service desk know me by my first name!
I have had many company cars in my time - Rover, BMW, Peugeot, Ford, Honda - but none of them get anywhere near my 03 2.0 16v Priv Auto for poor build quality, high repair costs and unhelpful dealerships. We bought the car with 1500 on the clock and we have now covered 35k. In that time we've had a new gearbox (warranty) which has to be the worst example of an auto in history, a constant buzzing in the speakers which has never been fixed, failed hazard light, tyre pressure monitor failure, both key cards have failed (extortionate to replace - what a con) and most recently new rear suspension bushes. The first big service also took me for nearly £1,000 due to all the repairs that were required. Quite how they do so well at F1 I don't know. I will never EVER by a french car again (apologies Peugeot/Citreon).
bought 6mnth old with 4k on clock 2.2 dc1 privelige 2 gearboxes 1clutch poor tyre wear 4 cracked rear wheel bushings exploding rear window 2 keycards .Now the car is out of warranty keycard went again not locking car switch breaks off solder mounts £75 for card + £70 to synchronise card 5 to 10 day wait comes from france.dipped headlamp bulb went £139 + £50 fitting bumper has to come off to fit xenon bulbs . smoke fumes comming from engine bay into cabin fuel injectors leaking cost £1600 rubbish
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