The nightmare continues. I have owned my Jan 02 Laguna Privilege 1.9dCi for nearly five years now and it has covered 47500 miles (5500 miles as a demonstrator). Since I bought it there have been constant problems with the electrics (the reverse parking sensor works less often than it doesn't), but since the warranty ended the real problems have shown up. New clutch and clutch master cylinder, new brake discs all round, new front and rear suspension parts, new intercooler x2, driver's electric window (fixed three times and over £200 to fix) and then this morning the front suspension spring broke (haven't received the estimate yet). I've spent over £2000 on these "unnecessary" repairs, plus all the hassle of constant trips to the dealers. Combined with the terrible depreciation (probably due to its poor build quality and reliability) I feel the running costs on this car are horrendous.
The dealer has been very good as they have a scheme for Renault and Nissan cars between 4 and 7 years old, where you get half price labour and a parts discount. Says something about Renault/Nissan that this scheme isn't available on the other makes they sell.
This is a nice car to drive, but a disaster to own. No more Renaults for me even though they have offered me £1000 off another Renault.
Having owned this car for three years now, I am finally fed up with the constant electrical failures. It is a good car to drive, it's very comfortable with a high specification, but its poor build quality lets it down badly.
That's a shame, because I still like the looks and performance. The main dealers I can only rate as poor - they where unable to fix a number of problems satisfactorly. The final straw is that the key has stopped locking the door and costs in excess of £150.
This comes on top of a tailgate that has never worked for more than a couple of months at a time. Then there was the faulty electric windows, an inoperable sunroof, and problems with the tyre sensors.
No more Renaults for me, thanks.
Although love the car my issues are the servicing costs which are VERY EXPENSIVE- the card fails on a regular basis-have now had to have this replaced at least four times in just over five years
Have had Laguna 2 Initiale 2.0T Auto ST from new. 37k after 18 months. Good to drive, and lots of goodies, but too many problems for a new car of this quality. Since new, 2 dealers unable to identify/supply cradle for phone, tailgate relay jammed, failed ESP sensor(warranty), burst heater radiator soaking carpets etc (warranty), front discs warped and corroded (apparently not covered under warranty!), rear suspension bushes split (warranty), and pinhole in exhaust. Local dealer tries hard with poor material. Could be a great car, but back to a Volvo or VW group next time.
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