VW have a reputation for building quality reliably car and while this might have been the case in the 80’s and 90’s it’s no longer is true. Look at the list of faults my car as developed in less than 70,000 miles and 5 years, if you compare my problems to some of the other reviews here you will notice they have had the same failures. The ABS/ESP control module is a very common failure across the whole VW range and leaves owners with a massive bill, the fault is caused by poor component selection by VW. The internal pressure sensor is not fit for purpose. VW customer care are support is also poor they are not interested in fixing the faults once the car is 3 years old, if you do buy one make sure you have all components warranty as you are going to need it. I will not be buying another VW, profits are more important to VW than the end product.
List of faults:
ABS control unit failed and cost £1500 to fix. Duel mass flywheel needed to be replaced due to vibration£900. Stereo stopped working needed to be replaced £350. Rear suspension bump stops fail £150 to replace. Snaped rear springs £230 Aircon condenser is easily damaged by stones as not protected £600 to replace Interior plastic trims mark and beak easily. Paint Lacquer is easily damaged by bird dropping make sure you clean any off in 24 hours.
Service costs are high: Cambelt replacement along with water pump is expensive £450+ Long life oil change £215 and its only oil and filter.
Have owned the car 10 months now and could not be more pleased, I have the DSG and leather. Looked at all the alternatives before buying and the quality of the Touran stood out by a mile. Parking assist comes as standard on the Match and when buying the car I thought this was a just a bit of a gimmick that would never be used an would not work anyway, but am now amazed how good it is, the car picks spaces that I think are too small and ends up parking for me with both wheels about an inch away from the the curb. I am also amazed during this bad weather with the handling on snow using the winter switch. Fuel consumption has been better than quoted figures and I can drive 450 miles before a refill. The power produced by this !.4 engine is excellent even with all seats filled. I've had zero faults and no annoying rattles, I really can not fault this car.
As a mother of 3 small children,initally i thought the volkswagen touran was the best buy but to find out only 3 months after purchasing the car that the ABS system has failed i am only discussted.I have been told this can cost up to 1700euro!Now would this encourage anyone to go down the vw road. This seem to be a regular accurance with these cars .are we entitled to any kind of assistance with this fault please, Eileen
I've owned a Volkswagen Touran for 3 years and have found it very reliable but lacking style. Running costs have been very good; set for long life servicing it has cost only £380 including VAT for service costs in 35,000 miles.My only problem was that on delivery there was a fault with the engine, but quickly put right. The lack of a spare is a nightmare, but now many cars revert to tyre repair kits. The man from the AA laughed like a drain when I asked him if the kits actually work !
I'm shortly to change to a Ford S max, a bit more style and driver satisfaction, if a few thousand £ more expensive. I wouldn't say that you could actually get to love this car - but watch this space.
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