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Take a look at what some of the dealers signed up to our site have said about the service we provide.
Mercedes-Benz South West, M Woodward
The admin team and account manager at What Car? Leasing have always been excellent in dealing with any queries or issues we have had. The rate books sent over have also been processed rapidly and efficiently and we would have no problem recommending What Car? Leasing to any other Dealer.
Vantage Group, C Berry
The system is concise and easy to use and the back up that I have had from the admin team have made it so simple to upload our offers. The service that has been provided since my initial meet with my account manager and the follow ups that I have had, I would certainly recommend the service.
Vines Gatwick, A Belton
I find the guys at What Car? Leasing very helpful. Their response times are just what’s required and the site updates are done without any fuss. We enjoy working with What Car? Leasing.
Swansea Audi, C Phillips
At Sinclair Group in South Wales we have two Audi centres, covering the whole of South West Wales and we have been using What Car? Leasing to expand our reach for nearly three years. The What Car? Leasing site really suits us because it is only available to franchised main dealers and we have our own, protected, territory whilst being visible and promoted across the UK. We are supported by a What Car? Sales manager who visits regularly for feedback and to provide analysis of our current performance in terms of both advertised deals and new leads. All this is backed up by a super-efficient and friendly admin team who respond quickly to requests for new deals to be posted and proactively ask for special promotions that are sent out to the customer database regularly. Each quarter new derivatives spreadsheets are sent to us to complete with all our contract hire deals. As soon as we can return them, the team load them onto the website and they are active and available for customers to see straight away. Where customers from outside our area don’t have a local Audi centre signed up with What Car? Leasing, their enquiries are distributed and added to our own enquiry lists. We can use the website that we use to load our own deals if we wish – particularly useful for advertising cars that we have in stock or different options and the deals can be scheduled to start and / or finish on specific dates (great for quarterly rate changes). The website that customers visit automatically promotes us as their local Audi Centre if they are in our area over Centres from other areas, whether or not they are cheaper.
Stratstone Leeds, S Edelstein
I am The Business Development Manager for BMW and MINI in Leeds, we operate the What Car? Leasing Portal, whenever I have had questions or issues, I am straight on to the team, their attention to detail is second to none, always a quick response.
Perrys Chesterfield, J Smith
We have always received quick, efficient and accurate support during our partnership with What Car? Leasing which has been of great help in supporting our mutual customers. The website is easy to use, and beneficial to promoting some of the best leasing deals available to our customers.
Hendy Group, C Roberts
The team has always been very helpful and responsive with regard adding flyer deals or uploading ratebooks. Our supplier manager touches base regularly to see how we’re getting on, offering ideas for growth when appropriate. All in all we feel looked after by the What Car? team, thank you!
Mercedes-Benz of Perth, S Kirk
Nothing but excellent service from the admin team
Warrington Volkswage, M Wilson
The service is normally very good, whenever I have a request for information or submit a new matrix, it is dealt with quickly and I am informed when it has been uploaded so there can be no question in my mind that my data is up to date as quickly as possible. I can’t ask for much more than that to be honest. The patience of your team is also excellent on most occasions, while I submit multiple revisions of the same matrix as I spot lots of errors that I should have checked for before initial submission, the same speedy professionalism pervades no matter whether it’s the 5th or 10th revision within 48 hours. However an issue came to light on Friday 14th September and one of your team was UTTERLY OUTSTANDING. Their assistance to me at 21:04 on a Friday night was probably THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED ON EITHER A PERSONAL OR PROFESSIONAL LEVEL. They were outstanding. Over an hour that night they were helpful and courteous and resolved the issue without hesitation, they saved my weekend and enabled me to enjoy it with my son by giving their precious time up to help me. I really cannot thank them enough. This well done must extend to you and your team also, the fact that they were willing to help me at such a ridiculous hour on a Friday night is testimony to the team and work ethic that obviously exists in your department. A sincere and heartfelt thank you.
Lookers , S Carney
What Car? Leasing Team, thank you for your continued support and assistance through 2018, I wanted to take 5 minutes to drop you a note and some feedback. The whole team at Lookers Group Fleet want to say a big thank you for going above and beyond in all that you do for us, your dedication to getting our deals LIVE means we have a constant stream of enquiries and hence we are delighted to continue our relationship in 2019.
West Way Nissan, J Bradley
The admin team at What Car? Leasing have been extremely helpful with ensuring we advertise our top deals and deals of the week. I am often in contact with them to get our marketing feeds updated and they ensure our in-stock deals are advertised in their flyers. We have recently had a visit from our sales manager this proved to be very beneficial, we were shown a breakdown report and he continued to deliver solutions to improve areas which needed attention.
Lookers Volkswagen, S Huitson
We think the What Car? Leasing team are very friendly a pleasure to work with, very efficient and always on hand to help/answer any questions we have.
Lancaster Jaguar, A Batchelder
We are very happy with the service we receive from What Car? Leasing, the team are always happy to help and the system is very easy to use and understand in comparison to other sites that we use.