I bought this car to replace my ageing BMW 5 Series Touring, in the need for more space for my growing family. The criteria was space, practicality, performance, economy, safety,and handling. Unfortunately this car pulls appallingly to the left regardless of road camber, and has done so since new. So safety/handling are seriously compromised. After taking four separate days of work to visit dealerships in an effort to repair( finally acknowledged by the dealer as being appalling to drive;and drives as if it is a badly repaired accident damaged vehicle) they have given up. Currently the car is lying in my drive, and I have resorted to driving my 1995 1.3 CL VW Polo,. (a really nice drive by comparison)!! I am meanwhile waiting on Ford Customer Care/Technical to sort it out. Whilst they have been helpful on the phone, I don't believe they are interested, nor do they understand the dangerous nature of the fault. I paid £22K for this fully loaded Ghia X model,e xpecting years of happy motoring. Unfortunately this one major fault overrides anything that is positive about the car. The car as it stands is a danger to me and my family and to other road users. Ford should be investigating whether this should be a recall issue. Apparently my car had its front subframe removed during the manufacturing process to be re aligned.I wonder if this affected a batch of these cars, and possibly dissatisfied owners just put up with the fault or sell them on (if they can get rid of them).!!
MICHAEL GARVIN, STRATHCLYDE, November 25th 2008