Used Jaguar XF Saloon 2015-present reliability
Category: Luxury car
The XF is handsome, exciting to drive and, as a used buy, decent value too. Reliability is a little mixed, however.
What should I look for in a used Jaguar XF saloon?
We have heard of some quality glitches on early cars, so we'd advise you to check any prospective purchase over very carefully indeed. Listen especially for rattles and squeaks on a test drive, as they could require lengthy investigation to resolve.
Neither are electrical glitches unheard of, so be sure to make sure everything works as it should on your inspection – that includes the touchscreen, which is a complex bit of equipment, so warrants more than simply turning it on and off to check it powers up. Go through the menus and check everything functions fine and, if possible, make sure the Bluetooth works by connecting up your phone. If it freezes or crashes, factor in the potential cost of diagnosing the fault in the sellers' asking price, especially if the car no longer covered under warranty.
What are the most common problems with a used Jaguar XF saloon?
Engine may cut out and fail to restart
The engine may not restart because of the low-pressure fuel line falling off on cars built between 1 April 2015 and 25 February 2016. Affected vehicles are to fit a different retaining clip to prevent the hose from detaching.
Airbags may not deploy as intended
Affected vehicles produced between 1 February 2017 and 8 January 2018 are to have updated software installed by a Jaguar dealer to make sure that the airbags deploy as intended in a collision.
Potential fuel leak
There are some XFs manufactured from 1 November 2016 and 6 April 2017 that had an issue with fuel lines chafing and potentially causing a fuel leak. Dealers are to inspect affected cars and install additional retaining clips and replace any damaged fuel lines they find.
Diesel fuel leak
Another fuel leak, but this one is for cars constructed between 20 April 2015 and 23 May 2016 because of a misrouted fuel pipe that can chafe and potentially lead to a fuel leak. The Jaguar dealer is to re-route the pipe and replace any damaged lines.
Inner sill might be cracked
A small number of examples built between 8 December 2016 and 14 December 2016 where the left side inner sill could be cracked. If the dealer inspects the car and finds cracks, then the manufacturer is to repurchase the car and supply a replacement.
Vehicle fails to meet CO2 levels
Certain XF models produced between 1 September 2016 and 5 July 2018 might have a problem producing the correct levels of CO2. The Jaguar dealer is to update the software to rectify this.
Instrument cluster may go blank
A software issue on vehicles made between 1 September 2016 and 17 August 2017 can mean that the instrument cluster goes blank intermittently. Affected vehicles are to have the latest software installed to sort this issue.
No occupancy detection mat fitted
The front passenger seat of some XF cars made between 14 February 2017 and 11 April 2017 didn't have an occupancy mat fitted to warn the driver of an unbuckled passenger. Affected vehicles are to have this mat fitted by a Jaguar dealer.
Is a used Jaguar XF saloon reliable?
In our latest What Car? Reliability Survey, the XF finished 20th out of 24 cars in the executive car class, with a score of 88.7%. Check the full list here.
Bodywork, brakes and sat-nav issues were the most common problems with the 28% of XFs that went wrong. Although 68% of faults were fixed for free, some owners faced bills ranging from £751 to £1500. Almost all cars could still be driven and three-quarters were rectified in less than a week, half of those within a day.
Jaguar as a brand seems to be improving compared with previous survey results, although it still only managed a mediocre score of 29th out of 32 car manufacturers. Check the list of all the brands here.
