2019 What Car? Reliability Survey: family SUVs
To help you choose the most dependable car, we've crunched the data on more than 18,000 vehicles, spanning 31 brands and 218 models to give each a unique reliability rating...
Average reliability score for class 91.6%
Most reliable Kia Sportage (2016-present) 98.6%
What went wrong? Gearbox/clutch 3% Brake system 1% Engine 1% Non-engine electrics 1% Suspension 1%
Only a tiny percentage of Kia Sportages went wrong, although the faults that did occur were major, so some couldn’t be driven and two-thirds were laid up for a week or more. All repairs were free, though.
Although 11% of Volvo XC40s had a fault, the areas concerned were mostly minor, being split evenly between the bodywork, fuel system and sat-nav. This meant half were back on the road the same day and the others were repaired within a week. No owner was charged.
Petrol Audi Q3s proved far sturdier than diesels; 12% went wrong compared with 25% of diesels, and their additional issues were with the engine itself and its electrics. No petrol engines encountered trouble; the only gremlins were the bodywork and non-engine electrics, with some infotainment systems failing. Every car remained drivable, but half spent more than a week in the garage. All work was done for free.
Least reliable Range Rover Evoque (2011-2019)
What went wrong? Non-engine electrics 17% Exhaust 12% Brake system 9% Engine 9% Engine electrics 9% Battery 7% Bodywork 6% Air-con 5% Suspension 5% Gearbox/clutch 4% Interior trim 2% Fuel system 1% Sat-nav 1%
Range Rover Evoque owners had trouble in 13 of our 14 categories; only the steering was unaffected. Nearly half of cars were off the road for more than a week and 10% were undrivable. Most work was carried out for free, but some cost from £101 to more than £1500.
Renault Kadjars suffered a lot of electrical gremlins; 34% went wrong and 11% of faults related to non-engine electrics. Three-quarters were off the road for more than a week, and, while 75% of work was done for free, some owners had to pay from £51 to more than £1500.
Petrol Nissan Qashqais performed slightly worse than diesels: 48% compared with 42%. Battery trouble afflicted 24% of cars and 6% had brake issues and problems with their engines. The only upside is that half were fixed the same day and three-quarters of work was free.
Reliability for family SUVs aged up to five years old
|Rank||Make and model||Score|
|1.||Kia Sportage 2016-on||98.6%|
|2.||Volvo XC40 2018-on||98.4%|
|3.||Audi Q3 petrol 2011-2018||98.0%|
|4.||Peugeot 3008 diesel 2017-on||97.8%|
|5.||Peugeot 3008 petrol 2017-on||97.0%|
|6.||Hyundai Tucson 2015-on||96.6%|
|7.||Volkswagen Tiguan 2016-on||96.0%|
|8.||Volkswagen Tiguan 2007-2016||95.7%|
|9.||Kia Sportage 2010-2016||95.3%|
|10.||Toyota C-HR 2016-on||95.0%|
|11.||Seat Ateca 2016-on||94.7%|
|12.||BMW X1 2015-on||93.8%|
|13.||Mercedes GLA 2014-on||92.7%|
|= 14.||Jaguar E-Pace 2017-on||91.8%|
|=14.||Skoda Karoq 2017-on||91.8%|
|15.||Audi Q3 diesel 2011-2018||90.4%|
|17.||Dacia Duster 2013-2018||90.1%|
|18.||Nissan Qashqai diesel 2014-on||83.3%|
|19.||Nissan Qashqai petrol 2014-on||82.1%|
|20.||Renault Kadjar 2015-on||81.3%|
|21.||Range Rover Evoque 2011-on||78.4%|