2019 What Car? Reliability Survey: large SUVs
To help you choose the most dependable car, we've crunched the data on more than 18,000 vehicles, spanning 31 brands and 218 models to give each a unique reliability rating...
Average reliability score for class 91.0%
Most reliable Toyota RAV4 (2013-2019) 99.5%
What went wrong? Non-engine electrics 3%
The Toyota RAV4 proved virtually fault-free; only 3% of cars had any trouble and non-engine electrics was the sole area to show faults. All fixes were carried out under warranty and completed in less than a week.
If you want the most dependable Honda CR-V, pick a petrol; just 11% had an issue. Diesels had a 27% fault rate, of which 6% concerned the engine. No engine faults occurred on petrol cars, faults were split evenly between the brake system and gearbox/clutch (6%). Honda dealers repaired all of these the same day and charged no fees.
Diesel versions of the Mazda CX-5 went wrong more than petrols at 18% versus 7%. Similar areas were affected, though; both had issues with bodywork, interior trim and non-engine electrics, but only diesels had engine problems. Two-thirds of cars lingered in the garage for more than a week, but all work was carried out for free.
Least reliable Nissan X-Trail (2014-present) 77.1%
What went wrong? Non-engine electrics 10% Brakes 10% Engine 7% Engine electrics 7% Exhaust system 7% Battery 5% Fuel system 5% Interior trim 5% Air-con 2% Sat-nav 2% Suspension 2%
Don’t be fooled by the Nissan X-Trail’s looks; it isn’t that tough. In fact, it suffered faults in 11 of our 14 categories. Around half were repaired the same day, but the others were off the road for more than a week. While many were fixed for free, some owners had to pay up to £1500.
Ford Edge owners spend a lot of time in garages; 45% of their cars suffered a fault and around half were laid up for more than a week. Air-con and non-engine electrics caused the most trouble (15%), among a range of issues. Thankfully, all repairs were done for free.
Some 43% of Land Rover Discovery Sport owners experienced trouble, with issues spanning all of our categories apart from the steering. A quarter of cars took more than a week to fix; most work was free, but a small number of owners were presented with bills of more than £1500.
Results for Large SUVs aged up to five years old
|Rank||Make and model||Score|
|1||Toyota RAV4 2013-2019||99.5%|
|2||Honda CR-V petrol 2012-2018||98.7%|
|3||Mazda CX-5 petrol 2017-on||97.8%|
|4||Volvo XC60 2017-on||97.7%|
|5||Mazda CX-5 diesel 2017-on||96.4%|
|6||Audi Q5 diesel 2008-2017||96.3%|
|7||Skoda Kodiaq 2017-on||95.9%|
|8||Subaru Forseter 2013-2018||95.6%|
|=10||Ford Kuga 2013-on||95.4%|
|=10||Audi Q5 petrol 2017-on||95.4%|
|11||Volvo XC60 2008-2017||95.3%|
|12||Mercedes GLC 2015-on||92.5%|
|=14||Audi Q5 diesel 2017-on||92.3%|
|=14||Jaguar F-Pace 2016-on||92.3%|
|15||Kia Sorento 2015-on||92.1%|
|16||Honda CR-V diesel 2012-2018||90.6%|
|17||BMW X3 diesel 2010-2018||90.5%|
|18||BMW X3 2018-on||88.4%|
|19||Mazda CX-5 diesel 2012-2017||84.2%|
|20||Hyundai Santa Fe 2013-2018||82.5%|
|21||Land Rover Discovery Sport 2014-on||81.9%|
|22||Ford Edge 2016-on||80.7%|
|23||Nissan X-Trail 2014-on||77.1%|