Least reliable family cars

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Volkswagen Golf front corner

The three least reliable family cars

3. Volkswagen Golf diesel (2013-2020)

Reliability rating 83.6%

Diesel Golfs suffered twice as many issues as petrol models, with 36% of owners reporting trouble. The most common problems related to the bodywork, followed by the battery, engine, infotainment/sat-nav, gearbox/clutch and non-engine electrics.

A quarter of the faulty cars couldn’t be driven and took up to a week to repair. Nearly three-quarters of work was done under warranty, but a small percentage of owners paid out up to £750.

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2.Peugeot 308 (2013-present)

Peugeot 308 front - 17-plate car

Reliability rating 83.3%

A third of all 308s went wrong, with non-engine electrical issues, including faulty infotainment and sat-nav systems, accounting for 20% of faults, followed by bodywork, interior trim and suspension problems that each accounted for 6% of the faults.

Two-thirds of cars could still be driven and were put right in a week or less. However, while 47% of work was done for free, those who paid for repairs shelled out between £51 and £1000.

Seat Leon ST 1.5 TSI Evo SE

Reliability rating 82.7%

What went wrong? Battery 15%, air-con 5%, bodywork 5%, brakes 5%, engine 5%, infotainment/sat-nav 5%, interior trim 5%, non-engine electrics 5%, suspension 5%

Owners of diesel Leons had almost four times as many problems as those with petrol engines, with 40% of cars going wrong. A third of them were rendered undriveable, and although two-thirds of the work was done under warranty, some owners paid out up to £500.

Owner’s view “My car suffered an oil leak, and I’m finding that the interior trim and fittings aren’t as durable as I’d hoped”

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