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Used Volkswagen Polo Hatchback 2002 - 2005 review

Category: Small car

Section: Advice for buyers

Volkswagen Polo Hatchback (02 - 05)
  • Volkswagen Polo Hatchback (02 - 05)
  • Volkswagen Polo Hatchback (02 - 05)
Used Volkswagen Polo Hatchback 2002 - 2005 review
Star rating

Advice for buyers

What should I look for in a used Volkswagen Polo hatchback?

The Polo may have an upmarket image, but according to the JD Power Customer Satisfaction survey, the reality is a little different. Owners love the reliability of the Polo's rivals such as the Toyota Yaris, but the VW struggles. True, it's nowhere near the worst in class but owners register a fair few gripes, mostly concerning the suspension and engine.

Look at the What Car Reliability Index and the story's similar: the Polo gets only average ratings. Gearbox, clutch and driveshaft faults show up as problems, along with axle and suspension faults and electrical glitches.