Advice for buyers
What should I look for in a used Volkswagen Touran MPV?
Check the exterior bodywork well; customer satisfaction surveys suggest it's not as hard-wearing as it should be. It's also likely to have been used in tight car parks and on hasty school runs, so check for any damage and for kerbing of the alloy wheels, if fitted. The interior quality has never been an issue, but beware of cars with tired-looking cabins caused by family (ab)use. Check the two rearmost seats for ease of operation.
What are the most common problems with a used Volkswagen Touran MPV?
Is a used Volkswagen Touran MPV reliable?
Volkswagen as a brand has struggled of late in our reliability surveys. Our most recent one put it in 22nd place out of 32 manufacturers. However, the Touran has a good record, despite its long life and many incarnations. Indeed in our latest survey of cars up to three years old, only 20% of owners of used Tourans had reported problems. However, its service departments took more than a week to fix 75% of the cars, even if the work was carried out under warranty, which scored it down overall.