Worried about taking your car to a busy car park and leaving it at the mercy of other drivers?
Cars are bigger, parking spaces are not; wayward trollies and hidden bollards - these can all mean that your car might not stay as pristine as it was when you left it.
The ALA Scratch and Dent policy covers the SMART repair of minor cosmetic damage to the bodywork of your car, taking care of those little bumps and scratches that can be annoying and costly.
Their technicians have all undergone specialist training. All repairs carried out by ChipsAway are of the highest quality with many repairs able to be carried out at your home or work, using fully equipped mobile workshops - all they need is a power supply!
A SMART repair (meaning Small to Medium Area Repair Technique) is an alternative to a body shop repair where there is cosmetic damage to your car.
Our approved repairers are ChipsAway – they will send a qualified technician to your home or work* where they will match the specific paint colour of your car and carry out an expert restoration.*There must be an off-road area, such as a driveway, for the technician to complete the work safely. In some cases it may not be possible to send a repairer out and you may have to go to the nearest ChipsAway repair centre.
You can purchase ALA Scratch and Dent insurance if your car:
When you purchase ALA Scratch and Dent insurance the underwriters will ask you to provide electronic images of the vehicle, unless your car is under 30 days old and you are the first owner.
These must be provided before the 14 day waiting period ends or you will not be able to claim and your policy may be cancelled.
If you need to use your Scratch and Dent policy, please contact our UK based claims team on 0207 8461 373 within 14 days of the damage occurring.
You will be required to provide photographs of the damage and pay the £15.00 policy excess, unless you have purchased additional Excess Protection.
If you need to make a claim and are paying by monthly direct debit, you will need to pay the full outstanding balance of the premium.