For The IS comes well equipped, has plenty of grip, and should be reliable.
Against The ride is awful, it suffers from too much road noise, the diesel model is over-geared and you'll be cramped in the back.
The IS scores well in some respects, but in key areas it falls well short of the best cars in this class.
Lexus buyers are a very happy bunch - the brand sits permanently on top of the JD Power Customer Satisfaction Survey, so buying and owning an IS should prove a highly satisfying experience. Owners report being particularly happy in three key areas: vehicle quality and reliability, vehicle appeal and service satisfaction.
However, just because the dealers are so nice to you and their dealerships so plush, don't feel you can't haggle. The IS is the slowest-shifting model in the Lexus range, so there are always deals across the entire range.
Also, remember to haggle on the price of options, too. Although a Lexus buyer might not have to raid the options' list as much as an Audi or BMW buyer might, negotiate on everything you opt for.
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