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Overall reader verdict 4 out of 5 stars

  • What's it like to drive
    4 out of 5 stars
  • Running costs
    3 out of 5 stars
  • Quality, practicality and equipment
    3 out of 5 stars

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106 reader reviews for Ford S-Max MPV.
  • 2.5 Titanium 5dr

    Rob Smith , Leicestershire . Date: 18/10/2006
    • Overall verdict
      4 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      3 out of 5 stars
    • Quality, practicality and equipment
      5 out of 5 stars

    My car

    Had the car for 2 months covered 1700 miles, Still a rarity which feels nice. Car has been wonderful, I'm sure we made the right choice. Grotty plastic catches on the back of rear seats are now being replaced free of Charge so I pressume newbuild ones will now have magnetic ones. Steering has started making a clicking feeling when you go around bends but again I am informed this is a replacement steering part that takes about 1 week to arrive. A lot of users seem to have lots of little niggles, suppose we should have expected it with a new model. Still over all very impressed and not regreting buying one!

  • 1.8 TDCi Titanium 5dr

    Bob Deeks , West Midlands . Date: 14/10/2006
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      3 out of 5 stars
    • Running costs
      4 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    My S Max started making a clattering sound after 5 days on the sixth day it started losing power and running like a bag of nails. I became real friendly with the AA and eventualy after three break downs the car was towed into a main dealer. Apparently there is a "known fault" and ford dealer tech are aware of it, it can be resolved by turning your engine off for a couple of mins.Ford customer service were awful, if not worse,they expected me to take the car on the road as the fault could be owner rectified, whilst ford develop a programme to resolve the issue. Even when the local police said they would prosecute me if I had an accident in a vehicle that i knew to be defective, ford insisted I had to take the vehicle and would not allow me to have a hire car, I have refused and will bill ford for the hire car. Customer service is still dreadful "you can fix the fault yourself so we cant give you a hire car the flow chart does not allow it", if you want a laugh read fords values, they should read the customer is a doormat. Its now two weeks and I still have not had my S max back. They seem it think it was OK to sell me a car with a "known fault"

  • 2.0 TDCi 140 Titanium 5dr

    Stephen Hitchens , Surrey . Date: 12/10/2006
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      4 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    After a long search through a variety of MPVs, it was a straight fight between Honda's FRV and the S-MAX. Ford's extra seat and flexibility won the day. Both cars drove well, and although the Ford is noticeably noisier, it's road-holding is excellent. The only problem (so far) is Ford's atrocious customer service. Even though the car was 'checked' ,we took delivery of a car with headlights that didn't work (four bulbs blown). The dealer was unapologetic. Proper customer support would take the overall rating up to four stars, but I'm not holding my breath. Honda next time, methinks.

  • 2.0 Titanium 5dr

    jason crane Date: 27/09/2006
    • Overall verdict
      5 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      5 out of 5 stars
    • Quality, practicality and equipment
      5 out of 5 stars

    My car

    The new S-Max ticks all the boxes for a large family we have all the kids in the back and space for two push chairs + all the rubbish you have to take with you for a 6week old baby. The drive is great.well done to fords for getting it right.

Ford S-Max MPV

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