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Overall reader verdict 4 out of 5 stars

  • What's it like to drive
    4 out of 5 stars
  • Running costs
    3 out of 5 stars
  • Quality, practicality and equipment
    3 out of 5 stars

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106 reader reviews for Ford S-Max MPV.
  • 1.8 TDCi Zetec 5dr

    Chris Bayfield , Suffolk . Date: 21/09/2006
    • Overall verdict
      3 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      4 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    I took delivery of my S-Max 1.8TDCi Zetec on September 1 2006. It is a lovely car to look at and drive.

    Sadly, my ownership experience has been let down by a catalogue of silly faults that should have been picked up either by the factory or dealer PDI (pre-delivery inspection) - such as warped exterior trim items, no puncture repair kit, centre stowage box which would not lock, faulty FM aerial cable and third row seat not fully bolted in. Also the engine did not run correctly with terrible turbo lag. All these items have now been resolved by our Ford Dealer.

    The worst problem, which the dealer cannot resolve, is that if you do not turn the ignition key full lock the engine can produce the most horrendous clattering sound but does not fire up. Ford is apparently aware of the fault, and is working on a fix for it.

    Frankly, we have been on the verge of rejecting the vehicle, but there is nothing else on the market of that size that looks so good and handles so well!

  • 2.0 Titanium 5dr

    Steve Lovegrove , Wiltshire . Date: 14/09/2006
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      4 out of 5 stars
    • Quality, practicality and equipment
      1 out of 5 stars

    My car

    Having purchased our S-Max at the end of July and following my previous entry dated 14/09/06 we have experienced three further problems with our vehicle. Only one week after being returned from the dealership (having already been off the road for 30 days) the starter motor failed and we had to get the vehicle towed back into the dealership where it spent a further two days off the road. A short period after the air flux pipe fell off from under the bonnet whilst driving on a dual carridge way, yet again more time off the road! Only last weekend an error message appeared on the dash regarding a fault with the alarm system, again the vehicle spent a further two days off the road. Ford have a great product in the S-Max but unfortunately the quaility of the build does not match the great looks of the vehicle. Again the Ford customer service team don't appear to be bothered about the customer as we have nearly done as many miles in the demonstrators and hire cars we have done in our own car!

    When will Ford wake up and put their customers first?

    It's a great car but the issues with quality and service have driven me to an overall rating of one star.

  • 2.0 TDCi 140 Zetec 5dr

    Robert Howell , Berkshire . Date: 27/08/2006
    • Overall verdict
      4 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      4 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    In my second week of ownership, I can so far say, i am delighted with the car. Having pondered around for a year and a half in a solid, reliable, yet extremly uninteresting and unresponsive 1.9TDI Touran the S-Max is proving a real joy. Ride and handling are impressive and higher speeds are obtained with relative ease. Road noise, particularly at speed, intrudes less into the cabin than it did in the Touran and the annoying rattle that persisted throughout my Touran ownership has now disappeared. The Cabin has an airy,spacious feel to it, enhanced by the large sloping windscreen and I have yet to notice any visibility problems.Kit levels are fairly generous but the absence of traction/stability could be an issue later.I have yet to notice any distinguishable difference in the interior quality of the plastics between the VW and the Ford however the catches on the back of the third row of folding seats are lamentable as is the cling-film quality of the luggage cover should you choose to ease it across without tearing.The Smax feels bigger than the Touran and feels slightly less manouverable when parking - The parking Sensors fitted as an option, are already regularly bleeping with urgency as it does feel a longer car to park than the Touran. Rear space has been transformed however and the children seem to have acres of space in which to argue in as opposed to the Touran.

  • 2.0 TDCi 140 Titanium 5dr

    Paul Hallett , Surrey . Date: 08/08/2006
    • Overall verdict
      3 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      3 out of 5 stars
    • Quality, practicality and equipment
      3 out of 5 stars

    My car

    I don’t know how to start; I have had this vehicle for five months now and have had nothing but problems.

    Basically, after one problem too many (I have had 24 individual problems but recurring ones, which have been fixed but have reappeared, making up 44 problems), I asked the dealer to replace my car.

    He initially refused so we sent them a letter from our solicitor that pointed out certain sections of the Sale of Goods act. They then offered me almost the original list price in part-exchange for a new 07-plate S-Max Titanium.

    I have decided to go for the 2.5T, Volvo-engined, model as the replacement because, in my opinion, the diesel has a couple of issues: flat-spots, lag, and a narrow power band. My previous car had the same engine and was superbly reliable and quick.

    Hands up to the dealer who eventually did the right thing. I would say the car is just about a perfect fit for a young and growing family. It is comfortable, makes you feel like an enthusiastic driver, is quick and ticks just about every box you’d want in a family vehicle with chutzpah.

    I’d like to be positive and hope the problems I had were all related to early build quality which, I have been assured, has been addressed. I’d just like to say this is a remarkable car and it’s head and shoulders above it’s nearest rival.

    It’s still a very, very special car and nothing I drove prior or since has come close and that includes all sorts of ‘premium’ brands.

Ford S-Max MPV

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