We use cookies on whatcar.com to improve your browsing experience and to provide you with relevant content and advertising, by continuing to use our site you agree to this. Please see our privacy policy for more details. Continue

Overall reader verdict 3 out of 5 stars

  • What's it like to drive
    3 out of 5 stars
  • Running costs
    2 out of 5 stars
  • Quality, practicality and equipment
    3 out of 5 stars

Own or drive this car?

Submit your own review here
51 reader reviews for Renault Laguna Sport Tourer.
  • 1.9 dCi 120 Privilège 5dr

    Philip Ralph , Kent . Date: 15/07/2006
    • Overall verdict
      2 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      2 out of 5 stars
    • Quality, practicality and equipment
      2 out of 5 stars

    My car

    I bought this car with 9,500 miles and less than two years old from a main dealer, they did a two year service on it. This later caused a problem at the next service because they couldn't work out why it had been serviced at such a low mileage.

    Its quite a good drive, we towed a caravan to Spain with no faults at all. Its very comfortable, even with three children in the back.

    BUT, it rattles like a angry snake, mostly from the acres of plastic under the bonnet and the build quality leaves alot to be desired. The passenger seat does not move forward or backwards, window trim on the inside just falls off, tyre sensors lie in the winter.

    The turbo expired at 38150 miles and Renault are less than helpful. They recognise a problem, I think, but you need to go to a dealer, but a dealer cannot do anything for two weeks - I rang around! Anyway new turbo from Renault is £577.00 intercooler £200 plus, cat? £430.00 all plus vat and fitting. Not good. Took mine to an indepenant garage, bought a turbo on the net, had a new intercooler fitted, less than £1000 all in. But have still spent out on a car at very low mileage.

    This is a good car to drive but a bad one to own. Even low mileage ones are not good. Beware.

  • 1.9 dCi 120 Initiale 5dr

    David Springett , essex . Date: 14/06/2006
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      2 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      2 out of 5 stars

    My car

    I have had this car for three years and 90,000 miles. The list of faults never ends, hampered by the lack of ability of Renault dealers to fix them. It's stylish, but poor reliability and dealer service means I will never have another one.

    So far, the clutch pedal disappeared into the floor at regular intevals. The dealer said "nothing wrong" but eventually fixed it at the third time of asking. The rear suspension bushes failed, and the front wheel bearings failed. New discs and brakes were fitted at 40,000 miles and also at 90,000 miles.

    The "fuel injection" warming light comes on regularly, but the dealer says there's nothing wrong. You try driving up the A12 in the rush hour when the engine loses all power and then suddenly picks up again.

    The xenon headlight auto adjustment failed, leaving lights pointing either to the floor or to the sky, depending on which bump was hit and the dealer took four visits and over a year to find that the sensor was broken. I had to drive around with a spanner and stop and make the headlights safe.

    There are poltergeists in the electrical system. Sometimes the wipers won't switch on, other times they won't switch off. There are numerous trim rattles which the dealer is unable to fix. It feels like the car was nailed together. The satellite-navigation regularly resets itself or simply goes on strike.

    The above wouldn't be so bad without the unhelpful Renault dealers. Good points? 46.3mpg over 90,000 miles of varied driving.

  • 1.9 dCi 120 Dynamique 5dr

    Jason Mckelliget , berkshire . Date: 04/05/2006
    • Overall verdict
      1 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    I have a 02 plate Dynamique with 36000 miles on the clock and the car has required the following:

    New discs all round Rear Axle bushes Front ball joints

    My last service (including front disks, ball joints and bushes) cost me over £1200. I complained to the dealer about this saying that I felt that disks should out last pads, ball joints should last more that 36,000 miles etc. The dealer then confirmed that Renault would cover the ball joints and bushes but I would have to pay for the brakes which I thought sounded fair.

    Two hours later the dealer called me back and explained that Renault UK have investigated further and discovered the car is an import and will not be covering anything. When I called Renault UK myself they claimed that they never agreed to cover anything and it doesn't matter whether it’s an import or not, it's over 4 years old.

    Its 4 years and two months old. I took it into the dealer for its 4 years service after exactly 4 years to be told that the mileage was too low and to come back when the car reached 36,000- nearly 3 months later. Beautiful work Renault, I know when I’m beaten.

    It's such a shame because I actually like the car; it drives well, has all the right equipment and looks good. Dig a little deeper though and it appears that disk, bushes and ball joints are a common warranty repairs. I certainly don't want to continue owning one out of warranty.

  • 1.9 dCi 120 Dynamique 5dr

    jason hallam , Leicestershire . Date: 24/03/2006
    • Overall verdict
      4 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      5 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    I Have a 53 plate Dynamique 1.9dCi which has done around 68,000 miles - 10,000 by the previous owner, so you could say I do alot of miles.

    Here are the car's bad points: the fuse box and air filter covers rattle under the bonnet, and are noisy at 2000revs. It's a small issue, but annoying when doing a lot of miles.

    At 30,000 milesI had to have the rear axle mounts replaced - a day's work. At 42,000 miles, the clutch pedal kept sticking down - a new clutch cylinder was needed. The tailgate switch had to be replaced. The air-conditioning is having to be recharged, too. Fortunately, it's all under warrenty which is a good thing. The head rests are a pain to adjust.

    Goods points: I get on average over 650 miles to a tank of diesel at 90p per litre - around £53.00 per tank. Go for Xenon headlamps - they're a good bonus for a safer drive at night. There are lots of other good points, also: there are more airbags than tyres, and a five-star Euro NCAP rating.

    My Tips as a high Milage driver: take out extended harmony warranty - it's not expensive. Shop around for tyres, too - they are not expensive. I last paid £130 for a pair of 225x45x17s and got 30,000 miles out of them. Remember, the 72,000 miles service is a big one - £600 roughly. Mine is coming up - it's a cam belt job.

Renault Laguna Sport Tourer

Continue to prices, equipment and options »

What Car? buying help and car info

Order a brochure, find your nearest dealer or book a test drive

Haymarket Logo What Car? is brought to you by Haymarket Consumer Media
What Car? is part of Haymarket Motoring
© Haymarket Media Group 2014