Used Nissan Qashqai 2021-present reliability
Category: Family SUV
The Nissan Qashqai is a smart and comfortable family SUV. It's good value, too, although Nissan's reliability record is a cause for concern.
What should I look for in a used Nissan Qashqai hatchback?
The Nissan Qashqai scored five stars (out of five) when it was appraised for safety by Euro NCAP. Diving deeper into the results shows that the Qashqai did well at protecting adults and children, scoring a 'marginal' in only one area.
There’s plenty of safety kit, with even entry-level Visia models coming with automatic emergency braking (AEB) as standard from new, along with blind-spot monitoring, driver attention alert, traffic-sign recognition, lane-keeping assistance and e-Call emergency response.
If you go for the Tekna or Tekna+ trims, you get Nissan’s ProPilot driver assistance system. That adds a self-steering function that allows the Qashqai to keep itself in the centre of a lane on motorways and dual carriageways (although you must keep your hands on the steering wheel at all times). When paired with an automatic gearbox, it uses software from the sat-nav to anticipate the speed you should be going and adjust it for you.
What are the most common problems with a used Nissan Qashqai hatchback?
There are no major recalls to report as of yet. However, check with your local Nissan dealer for any recalls and make sure all remedial work has been carried out.
Is a used Nissan Qashqai hatchback reliable?
This latest version of the Nissan Qashqai did well in our What Car? Reliability Survey.
It came in 17th place out of 76 cars in the family SUV category with a good overall score of 95.9%. Most problems were linked to the infotainment system and the car's non-engine electrics. Problems were fixed quickly and cheaply, although some mentioned slow dealer service.
Nissan as a brand did very badly, though. With its reliability rating of 89.9%, it came 29th out of 30 manufacturers featured. That puts it above only MG.
Check out the full list of manufacturers here.
Used Nissan Qashqai reliability: the owners' view
Readers who told us about their experiences with the Nissan Qashqai for our annual Reliability Survey found most of their cars reliable.
However, reliability issues which were highlighted included outdated sat-nav systems – which may require a trip to a dealer to update – air conditioning which needed frequent regassing, and one instance of the car’s alternator failing after 30,000 miles. Other issues included recurring tyre pressure warning messages.
Issues with Nissan’s dealer network were also highlighted by our readers, with some noting that dealers found addressing repairs a challenge.
If you would like to see the full reliability list for small SUVs, head to the What Car? reliability survey pages for more information.
To take part in our annual reliability survey with your car, please follow the link here
