I bought my ex-demonstrator Scenic from my local Renault dealer in June 2004. It had 5500 miles on it then and I have covered a further 20,000 since.
Although it is great to drive, has plenty of space and has lots of gadgets, I have, like many others, found reliability issues.
The list is as follows:Brake problems - almost as soon as I got the car there was loud sqeaking from the front brakes. Luckily the dealer agreed to replace the pads free of charge. However, I have just taken it back with the same problem again and they have informed me that I need new pads all round as well as new rear discs! Having owned other cars with no brake issues, I can only put this down to the poor quality of materials used.
Engine failure: since purchasing the car, I had numerous problems getting the car to start and the engine cutting out for no reason. Then after 21,000 miles, the engine started to cough and splutter then cut out. It was towed to the garage where they had to replace all four ignition coils under warranty.
Central locking: occasionally the passenger side rear door does not open and the boot does not lock.
Steering problems: I had a loud clunking noise every time I turned the wheel. The front suspension mountings had to be replaced under warranty because they had seized, causing the springs to twist, hence the clunking.
These issues have really soured my experience with the car and the sooner I can get rid of it the better. I wouldn't buy another Renault.
I ordered the car via my company scheme at end of August 2005, and took delivery in January 2006. This is when the problems really began
Ignoring the fact that the car was due for delivery by mid-day and turned up at 16:20 in the evening, so it was impossible to check due to it being dark, the list of faults were amazing.
In daylight the next day, we found that the driver's electric wing mirror was broken, the dashboard was damaged, three of the four tyre valve covers were missing, and all the mud flaps were missing.
Twice my wife had problems starting the car. It has been to my local Renault garage (not the one that supplied the car), who were extremely helpful. All work has been carried out under warranty but they were unable to find the starting issue. It has been back again for this problem, but they still can't find it.
Two weeks ago the CD system broke. They have now fitted a new one. The car engine is now racing at about 3,000rpm and its going back to the garage for investigation for a second time. I also notice a squealing when I put the car in reverse. This apparently is a known problem with no resolution at present.
The car was chosen because it gave us everything we wanted - space, extra seating if need be and at the price we wanted. In fact, it's a nice car to drive and has everything we wanted, but it's a shame that we have had so many issues with it.
While I would recommend my local dealer for service, I would not recommend a Renault.
I bought this car in August, and since then it has been back to main dealer 27 times with faults ranging from the alarm going off all night to oil gushing out of engine.
The 1.6 petrol engine is rubbish, and if you must buy one make sure it's a 1.9 dCi - at least youll get better fuel economy.
Overall, Renault should have spent more time on the drawing board instead of giving us loads of toys to play with when you break down. God help owners of these cars when the warrenty is finished.
I would still have this car had it not been for the problems that I had encountered. After 3000 miles, the steering system broke after I had pulled out of a road, cand it cost just over £1000 to fix under warranty.
I was unable to obtain a courtesy car through the dealer until I complained to Renault UK and I was then given a Vauxhall Zafira SRi, which I found strange, given that it was a competitor's car, and I good one at that.
I went through a set of brake pads in 6000 miles, and the dealer tried to get me to pay for another set, until Renault UK stepped in again. I had problems with the electric mirrors not folding in and out. The panoramic sunroof rattled constantly. I was quite disappointed with an average of 38mpg on a motorway trip.
If the build quality was dramatically improved and the electrics sorted then it would be an excellent car, as I thoroughly enjoyed every other aspect of it
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