Advice for buyers
What should I look for in a used Audi Q7 4x4?
Though it's not aimed at the off-road brigade, it’s worth checking the underside of any Q7 for damage that might have been incurred on the rough stuff. Check the bodywork carefully, because this is a large car that will have been used in tight urban spaces. Also check the alloy wheels for damage.
So far, reported problems are few. Most centre around the non-engine electrics, so if buying used make sure all the electrical goodies work as they should.
On top of that, spare parts are expensive, although there are a number of independent specialists who will look after your Q7 for prices that are generally cheaper than an Audi main dealer's.
What are the most common problems with a used Audi Q7 4x4?
Gearbox oil leak
Oil may escape from a faulty join in the gearbox oil line of Q7s manufactured from 1 September to 31 December 2019. Speak to an Audi dealer to find out if your car is affected, because the line will need to be replaced to solve the problem.
Front shock absorbers
There have been issues reported regarding the front shock absorber forks on Q7s built from 27 November and 18 December 2018. Check with an Audi dealer if your Q7 is amongst those affected because the forks will need to be replaced if it is.
In the event of a collision, the third-row seats of some Q7s constructed between 1 May 2015 and 30 September 2016 could deform. An additional support bracket can be installed at an Audi dealer to prevent this from occurring.
The locking mechanism in the front headrests might not function correctly in examples made from 1 July to 30 September 2019, and will need to be replaced. Speak to an Audi dealer for further information.
Connection between steering shaft and steering rack can work loose
A small number of Q7 and Q8 models built between 1 June 2015 and 28 February 2019 could have a problem where the bolts connecting the steering rack and steering shaft can work loose. Speak to an Audi dealer to find out if your vehicle is affected by this because it'll need to be inspected by a technician if it is.
A heating element in front of the forward-facing camera in the windscreen can overheat on some examples manufactured from 1 August to 14 November 2019. If yours is affected, it'll need to have modifications carried out by a technician at an Audi dealer and also have updated software installed.
Is a used Audi Q7 4x4 reliable?
In our reliability survey, the current Q7 managed a respectable 5th place result in the luxury SUV class. Audi as a brand isn't the most highly rated of premium manufacturers, though; it finished in 20th out of 31 car manufacturers.
If you would like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.
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