Advice for buyers

Used Citroen C4 Cactus 2014-present review

Used Citroen C4 Cactus 2014-present
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What should I look for in a used Citroën C4 Cactus hatchback?

The C4 Cactus is as likely to be used in urban areas for school and shopping runs as it is pelted flat out down a motorway, so we would watch for kerbed alloys and parking scuffs. Obviously, the car comes with the benefit of those eye-catching Airbumps, which are primarily designed to protect the flanks from door dings and errant shopping trolleys, but it’s still worth checking the front and rear of the car for damage. 

Used Citroen C4 Cactus 2014-present

What are the most common problems with a used Citroën C4 Cactus hatchback?

Most reported problems for the C4 Cactus centre on non-engine electrics, which include items like sat-nav and air conditioning. These have mostly been fixed under warranty, although there are reports of bills on suspension faults. A three-year/60,000-mile warranty is standard from new, with extended warranties available at extra cost. Every C4 Cactus gets a 12-year corrosion protection warranty, too, and a three-year paint warranty. 

There have been a few recalls on the C4 Cactus, including one for bonnets that may unintentionally open on cars built between 26/05/14 and 08/09/15. There was another recall for vehicles built between 09/09/15 and 16/05/17 for a similar problem. The last major recall regards starter motors on cars built between 15/06/16 and 11/10/16. If you're unsure whether your car is affected, contact your local Citroën dealership for further information.

If your C4 Cactus has a diesel engine, it is fitted with a diesel particulate filter (DPF). This means that the car will need to be taken on frequent motorway journeys to ensure that the DPF can regenerate, as this process is only triggered at high speed. Check how the previous owner has used the car if you are unsure.

Other potential problems with the DPF-equipped cars come if it has been shut off part way through a regeneration. The result could be contamination of the oil system with fuel, which can lead to the oil level rising gradually over time. This can cause damage to the engine, so it’s worth getting the car checked out.
 

Is a used Citroën C4 Cactus hatchback reliable?

The C4 Cactus fared pretty well in our most recent reliability survey, scoring a higher-than-average 78%, this for cars up to three years old. Citroën as a brand didn’t do so well, however, finishing near the bottom of the manufacturers’ table.   

If you'd like to see the full small SUV reliability list, head to the What Car? Reliability Survey pages for more information. 

 

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