Claim received alleging bus has hit two parked cars at 1am in the morning. Both parked cars occupied with a total of nine occupants. Third party claiming damage, replacement credit hire car and so on. Guess how many injury claims received? Yes, you got it, nine, including children – at 1am.
At this point, it doesn't take a genius to work out something dodgy might be going on. We checked out certain intelligence at the office, including social media, and instructed an investigator to check out the third party and produce a full report.
It turned out that bus driver wasn't a real bus driver at all – he had the uniform for this particular company and maybe at least two other London bus companies. He had hijacked the empty bus prior to the incident at a bus stop, getting on and telling the real driver – who was new in the job – that he was a bus company engineer. So Mr Fake Bus Driver drives off, leaving the real driver at the bus stop, stranded.
CCTV showed that Mr Fake Bus Driver did hit one car quite lightly, but the other car alleged to have been hit wasn't struck at all. It turns out there was a total of two or three occupants in the cars, rather than the nine alleged.
Intelligence revealed that the third-party claimant (who claims he was in the driver's seat of the car that was struck) didn't even have a valid driving licence. For various reasons, the entire third-party claim was thrown out and reported as fraud. I wonder how they ever thought they'd get away with it!