Advice for buyers
What should I look for in a used Toyota Auris hatchback?
The Auris isn't upholding Toyota's reputation for reliability, with many owners describing their cars as merely average.
Despite the limited number of automatic models on the road they've generated a relatively large amount of complaints. A reluctance to change gear, hesitation when accelerating and jerky shifts have all been reported.
There's a well-documented issue with squealing front brakes, too. Toyota has acknowledged the problem, but assured owners that it doesn't affect braking performance. However, dealers have a service action to resolve the squeals if the car is still under warranty.
There are also reports of some clutches failing, along with problems with the handbrake slipping when the car's parked on a slope. Some owners complain of gearbox 'chatter' while driving. Dealers often say this is normal, but gearboxes have also been replaced under warranty. There have been some recalls for the Auris, involving the brakes and the steering.