The car is good to drive and economical for such a large car. Performance in snow is good.
My gearbox failed in five months after only 6500 miles. The service I received while the car was being repaired, which took six days, was very poor. I felt the dealer could not really care less.
I was offered a courtesy car in four days and they would not provide me with a hire car until a courtesy car became available. I complained to Nissan UK and they fobbed me off also - did not phone back when they promised to do so. I've had a RAV4 in the past, which had a major problem after about two years 10 months. Toyota bent over backwards to help.
I AM NOT IMPRESSED BY NISSAN'S AFTER SALES SERVICE. Because of this I am reluctant to recommend this car to others.
Signed one very disgruntled customer.
An excellent 4x4 that drives like a car, is smooth and comfortable and cruises well on the motorway. We have had the car now for 12 months and have had absolutley no problems whatsoever. It looks and feels solid and well built.
This should really be 4.5 rather than 5. I have a 2.0 Auto which is faultless even after 88,000 miles.
My only gripe is with the 2.0-litre and automatic combination. It really does struggle to make its mind up about what gear to be in on even the slightest gradient.
Would I have one again? Undoubtedly. This one will be 3 years old in May and I have been looking at the competition. From what I have seen and tried, no-one has yet managed to get near the Nissan.
I will go for the 2.5 Auto next time, apart from that I cannot see me driving anything else.
PS Great in the Alps. Didn't need the snow chains once!
My car is two years old-just completed its second service, - 20000 miles, without unpleasant surprises. Given entirely trouble free service, very good to drive and very comfortable. Average 38mpg, so no grouse. Read all the complaints about turbo problems, typing this with fingers and everything else crossed for fear of tempting malign fate, power delivery very satisfactory across the speed range with my x-trail. Noting comment about turbo perhaps being insufficiently robust, am pinning my hopes on the fact that I rarely give it serious welly or high revs through the gears, and generally keep below or at 70mph on longer trips. At higher speeds on continent, power delivery,sound of the engine, poise on road provided by chassis and suspension, have all been very enjoyable. Car genuinely feels rather sporty. Steering is positive, accurate, comfortably weighted.
So, very good on the road, and off road it has yet to let us down, although I wouldn't call us terrifically serious mud pluggers.
Lack of seat height adjustment for the front seat passenger is annoying, especially as the impression is given, whether deliberately or not, that it applies to both front seats. Also my wife critcises the lack of lights on the vanity mirrors on a car of this price.
Overall, a clever little 4x4 which does everything it says on the box. If I get cause to change my mind, I'll let you know.
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