Overall reader verdict 3 out of 5 stars

  • What's it like to drive
    3 out of 5 stars
  • Running costs
    3 out of 5 stars
  • Quality, practicality and equipment
    3 out of 5 stars

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129 reader reviews for Nissan X-Trail 4x4.
  • 2.2 dCi Sport 5dr

    Martin Hillson , Ceredigion . Date: 05/02/2008
    • Overall verdict
      4 out of 5 stars
    • What's it like to drive
      5 out of 5 stars
    • Running costs
      3 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    I bought one new in 2005. It's an excellent drive; I've done nearly 40k miles in it from motorways to dirt tracks. I also use it as a backup for our (Isuzu) farm pickup and it tows well up close to its rated limit. I like the cabin, especially the aircon, and I've no complaints about the load space. Bodywork has taken a chewing from mud & cows, but I can't say it's weathered any worse than our other vehicles. The bad news is that I’ve also had the fuel pump & turbo problems. Both gave out, the pump at the second service and the turbo shortly after. To be fair, the pump problem was fixed immediately under warranty. With the turbo, this too was under warranty, after wrangling with Nissan, but getting a replacement car out of the dealer was a nightmare. I'd live 40 miles to the dealership but it seems I was supposed to walk home! Then the dealer noticed a problem with the front brakes and I agreed for them to fix this, but by the time I got the home they were grinding horribly so I took it to my normal garage who discovered the plates had been refitted incorrectly. I also have the cold weather problem with the CD; as it’s an intermittent fault I hadn't complained, but I see it's common so maybe I'll bring it up! Would I buy again? There is serious competition from the new Freelander, but LR's reliability record is also not so good. I’d like to see Nissan tighten up the quality of their dealerships and how customers are treated when a fault is found before I made a decision.

  • 2.2 dCi Sport 5dr

    Andrew Platt , Cornwall . Date: 02/02/2008
    • Overall verdict
      2 out of 5 stars
    • What's it like to drive
      3 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      3 out of 5 stars

    My car

    I purchased the X-Trail after reading all the excellent reviews. The first year went very well and we were not disappointed, although my wife found the driver’s seat uncomfortable on long journeys. What has greatly disappointed us is the quality of the materials that Nissan have used to build this car. The paint on the alloy wheels is not resistant to the corrosive nature of brake pad dust, 10K miles, not coved under warranty. Rust on the black door frames, the same. New front disks needed at 30K miles, yet the replacement ones are going good at 82K miles! Battery cables snapping, £90.00 to replace, oil leaks from timing covers, £90.00. The sump rusted through and could have dropped all the engine oil. (We have been off road, but only in a camping field!) Over £230.00 to replace, it’s the size of a small roasting tin. How thin a metal are they making it out of, on a car that is supposed to be robust! My last service at 82K cost £830.00, Owch! Anything mechanical has problems, it’s not the problem that sets you aside from the others, but how you deal with it. If Nissan continue to bury their heads in the sand, then the word will eventually get about and they will see their market share diminish as people will associate their cars with short life expectancy of expensive parts. I suppose that’s an improvement from where they started from, Datson; then the whole car would fall apart!

  • 2.2 dCi SE 4WD 5dr

    Victor Steadman Date: 10/01/2008
    • Overall verdict
      2 out of 5 stars
    • What's it like to drive
      4 out of 5 stars
    • Running costs
      3 out of 5 stars
    • Quality, practicality and equipment
      4 out of 5 stars

    My car

    I am interested to see a trend of pump and turbo problems in these reviews. Nissan deny there is a problem. I have recommended the X-trail in the past because of its reliability and off-road performance but no more, due to poor support from Nissan customer service once the car goes out of warranty. Excellent service when the turbo/ECU failed within weeks of taking delivery, dreadful when the fuel pump is diagnosed as faulty within weeks of going out of warranty (3 years old 65,000 miles). Cost of repair £2100, Nissan have made a 30% parts offer, £360. Phone calls to Nissan found offer was "generated by system" and did not consider my customer history with Nissan or the technical issues. Nissan promised to reconsider and to contact me to consider personal circumstances. No contact made but on chasing I was told the decision had been reconsidered and stands. Nissan unaware of any technical facts of the fault, other than "it is not a common failure", referred to dealer who says it is a common fault for this age, mileage. Problem is a sensor in the pump which causes bypass valve to open, restricting car to 2000 rpm. Used to replace sensor but no longer, so for component costing pence, repair cost is £2000. Perversely, I only kept the car beyond 3 year because I thought it so reliable and was considering replacing it with a new model X-trail. Nissan have now lost a customer as I will be replacing both my family's dealer serviced Nissans with other makes.

  • 2.2 Di Sport 5dr

    steve wooton , Staffs . Date: 04/01/2008
    • Overall verdict
      2 out of 5 stars
    • What's it like to drive
      3 out of 5 stars
    • Running costs
      1 out of 5 stars
    • Quality, practicality and equipment
      1 out of 5 stars

    My car

    I can't describe in words just how this car this car and the dealership have made my wife and I feel. Its ok to drive, not bad on fuel and looks nice. But for god's sake DONT TOUCH THEM WITH A BARGE POLE! In 2 years the CD player has packed up twice has been replaced but won't work properly in the cold, body mouldings have come away from doors several times and had to be stuck back on, the battery overcharged and nearly exploded, the 'sports' seats are covered in water marks because from the door design water drips onto the edges and now the fuel pump has packed up and is set to cost over £1000.This is a vehicle with only 43 K and main dealer service history. As for the dealer, I have never dealt with such a complete bunch of incompetants. Phone calls never returned, being put on hold for 5 minutes while they go through the charade of checking that work is being done 'as we speak' only for me to pop in and find it still parked where I left it 2 days prior! The saga of waiting days for a loan car to be available then driving over 20 miles to find the've given it to someone else. the list goes on. The dealership staff couldn't care less Nissan UK couldn't care less and bat it back to you to take it up with the dealership because its a franchise. From other reviews its Turbos and fuel pumps that are shot and Nissan are happy to let that continue.....WALK AWAY from the showrooms now................

Nissan X-Trail 4x4

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