Advice for buyers

Used Mazda CX-5 12- 17 review

(2012 - 2017)
Mazda CX-5
Review continues below...

What should I look for in a used Mazda CX-5 estate?

The CX-5 is most commonly used as a family workhorse, so look for the usual telltale signs of a hard life in the form of scuffed bodywork and damaged interior plastics. Note that if it has been serviced within the Mazda dealer network, you’ll be able to obtain a digital copy of its service history from a dealer.

The CX-5 has been subject to one recall for tailgate struts that may fail and therefore not be able to hold up the rear hatch. This affects cars built from the start of production up until 01/04/2015. Contact your local Mazda dealer to check if your car requires any remedial work.

Mazda CX-5 12-17 rear corner

What are the most common problems with a used Mazda CX-5 estate?

There has been an unusually high number of stress fractures occurring on the windscreens of CX-5s, which early in the car’s life led to a supply shortage of replacement screens. While the supply issue has been resolved, it does seem that CX-5 windscreens are more vulnerable than others.

The Bluetooth can also be a little temperamental when pairing with your smartphone, and the TomTom live traffic updates can stop working if the SIM card hasn't been used in a while. Finally, some diesels can suffer from fuel entering the sump if the engine is switched off when the diesel particulate filter (DPF) is regenerating. If you notice the engine oil level rise, this will be why. In the event of this happening, it’s important to have the oil changed.

Is a used Mazda CX-5 estate reliable?

The CX-5 finished 8th out of 25 other large and luxury SUVs in our latest reliability survey. That above average finish is backed up by Mazda as a manufacturer finishing 12th out of 31 car brands, and faults reported tend to be minor. In short, a used CX-5 shouldn’t let you down, but minor glitches such as the aforementioned Bluetooth connectivity issue can be frustrating.

If you'd like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.

 

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