Should I be charged an extra fee for my part-exchange car?
A reader questions an unusually named fee he is being charged to trade his part-exchange for a new car...
I am in the process of buying a new Golf from a Volkswagen dealership in the York area. I am being charged a Provenance Check Fee on my part-exchange. This is the first time I have ever heard of such a fee. Is it legitimate?
I told the dealership they should already know all about the provenance of the car because I bought it from them five years ago and have had it serviced there every year since.
N L Young
What Car? says…
We believe this is a different name for a car history check, which verifies the car’s mileage, the fact that it doesn't have any outstanding finance and hasn’t been previously stolen or written off. So it is a legitimate check, and it is something the dealership will need to obtain in order to sell the car on, whether to another individual or by auction, to provide official confirmation that the car has a clear ownership and finance history.
However, we've not heard of customers being asked to pay it for their own part-exchange vehicles. We would expect the dealership to pay the fee and recoup it themselves from the sale of the car. After all, if you were buying a used car privately, you’d be advised to pay for a history check on it, and that’s effectively what the dealership is doing: buying from you as a private seller.
Our advice would be to ask them to remove the fee from your invoice.
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Best family cars 2020
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