Advice for buyers
What should I look for in a used Volkswagen Tiguan estate?
The Tiguan is a large car but its extremities are, for the most part, easily visible, and some models even have a reversing camera option. Many examples have been used in city centres and supermarket car parks, so check for scuffs and dents on the bodywork. Also, check the alloy wheels for any kerb damage.
Some owners have complained of issues with the DSG automatic gearbox, so check that changes are smooth and quiet.
If you're looking for information on the older model, click here for our used review of the 2007 - 2016 Volkswagen Tiguan.
What are the most common problems with a used Volkswagen Tiguan estate?
Front seat backrests may collapse in a collision
Due to a manufacturing issue with the front seats of some Tiguans made between 1 August 2016 and 31 November 2016, the backrests may collapse in a collision. Speak to your nearest Volkswagen dealer for further information, because your car will need replacement frames fitted if it is affected.
Too little engine torque at low speed
A software update will be required on examples made between 9 November 2018 and 28 May 2019 in order to increase the amount of torque the engine provides at low speeds to improve driveability.
Cracks in the front left seat frame
Separate to the previously mentioned recall for collapsing seatbacks, the front left seat frame on cars assembled between can crack over time due to a manufacturing flaw. This fault only affects a small number of Tiguans made between 4 and 5 February 2019, so contact your dealer for further information. Your car will need a new frame if it is affected.
Airbag and seatbelt tensioners
A problem with the airbags and seatbelt tensioners on examples made between 1 May 2016 and 31 October 2016 could mean that they don't perform effectively in a collision, increasing the risk of injury. Check with your dealer to find out if this recall applies to your car because all the faulty parts will need to be replaced.
A potentially defective tow bar locking mechanism on Tiguans built between 11 May 2016 and 5 November 2018 will need to be replaced in order for people to tow safely.
A small number of examples made between 19 and 23 January 2018 could have been fitted with front brake discs that aren't of the correct thickness. This may lead to the disc cracking and potentially fracturing under extreme loads. If yours is among the affected cars, a VW dealer will replace its front discs free of charge.
Is a used Volkswagen Tiguan estate reliable?
According to our most recent What Car? Reliability survey, the second-gen Tiguan is rather reliable. It came in seventh place out of 21 in the family SUV class. Volkswagen as a brand managed a mid-table 16th place finish out of 31 in the manufacturer reliability table.
If you would like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.
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