The most reliable cars you can buy – and the least

In our exhaustive annual survey, we rate the dependability of cars up to five years old, based on the experiences of owners...

There’s been a significant shift in the new car market in the past year or two, with a massive increase in the number of hybrid and pure electric models being offered by existing brands and some newer ones.Image 1 of 24

That means buyers have more choice than ever when it comes to choosing their next car, but it also poses some serious questions about quality, dependability and dealer service.

Should you buy a new electric or hybrid model, or stick with the tried and tested petrol and diesel alternatives? It’s an important question that the annual What Car? Reliability Survey can help to answer. That’s because our survey, conducted in association with MotorEasy, reveals the real-life experiences of nearly 22,000 car owners providing a great indication of which cars are the most dependable and which ones cause the most headaches. We’ll tell you the most reliable cars in each class – and the least. Let’s take a look: