Used Volkswagen ID 4 2021-present reliability
Category: Electric car
The Volkswagen ID 4 is very practical and has a good range. Some rivals are smarter inside and better to drive, though.
What should I look for in a used Volkswagen ID.4 estate?
On the whole, the ID 4 is a solid and sensible electric SUV, usually bought by people who look after their cars well. Check the interior for signs of wear and tear and alloys for any kerb damage.
When viewing a used car, always follow our used car buying checklist.
What are the most common problems with a used Volkswagen ID.4 estate?
As of writing, the ID 4 has had one recall, for a possible missing bearing bush in the area of the steering worm gear. You can check with your local dealer to find out whether this has been carried out.
Owners have been reporting issues with the infotainment systems and active safety systems on the broadly similar and slightly older sibling to the ID 4, the VW ID 3, such as adaptive cruise control and speed-controlling functions.
Overall, it appears that the electrical features on early VW ID cars are prone to bugs and issues. That said, VW and other brands within the Volkswagen Group have introduced software upgrades to remedy the issues. It's worth keeping an eye out for anything similar with your ID 4.
Is a used Volkswagen ID.4 estate reliable?
The ID 4 didn't do well in our latest Reliability Survey, finishing in 13th place out of 16 cars with a score of 82.3% in the electric SUV category. That put it behind the Skoda Enyaq, Kia EV6 and Tesla Model Y, but above the MG ZS EV.
As a brand, Volkswagen finished in a middling 18th place out of 32 manufacturers. Its score of 90.5% put it above rivals like Nissan, Vauxhall and MG, but below Tesla, Skoda and Volvo.
Used Volkswagen ID 4 reliability: the owners' view
In our latest Reliability Survey, VW ID 4 owners reported recurring electrical faults, including infotainment system glitches and software-related warning lights. In some cases, the car refused to start, requiring dealer intervention. A number of owners were frustrated by long waits for parts and slow dealer repairs, with one describing a three-week delay to fix a charging fault.
That said, a few respondents praised their local dealerships for being helpful and communicative during repairs, though others described service as inconsistent and at times dismissive. Some owners expressed disappointment that problems took multiple visits to fully resolve. While not all ID 4s were affected – several owners reported no issues – there’s a noticeable pattern of electrical gremlins and patchy dealer support that potential buyers may want to consider.
