Ford Tourneo Custom review

Category: Van-based MPV

Section: Costs & verdict

Ford Tourneo Custom 2021 interior infotainment
  • Ford Tourneo Custom 2021 front
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 interior dashboard
  • Ford Tourneo Custom 2021 interior rear seats
  • Ford Tourneo Custom 2021 interior infotainment
  • Ford Tourneo Custom 2021 front tracking
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 badge detail
  • Ford Tourneo Custom 2021 interior detail
  • Ford Tourneo Custom 2021 interior rear seats
  • Ford Tourneo Custom 2021 boot open
  • Ford Tourneo Custom 2021 front
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 interior dashboard
  • Ford Tourneo Custom 2021 interior rear seats
  • Ford Tourneo Custom 2021 interior infotainment
  • Ford Tourneo Custom 2021 front tracking
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 right tracking
  • Ford Tourneo Custom 2021 badge detail
  • Ford Tourneo Custom 2021 interior detail
  • Ford Tourneo Custom 2021 interior rear seats
  • Ford Tourneo Custom 2021 boot open
What Car?’s Tourneo Custom deals

Costs & verdict

Everyday costs, plus how reliable and safe it is

The Ford Tourneo Custom costs less to buy than the Mercedes V-Class and VW Caravelle but you can pick up a Citroën Spacetourer or Peugeot Traveller for less. It’s also worth noting that the Tourneo Custom’s diesel engines aren’t quite as economical as their equivalents in the Traveller and Spacetourer, so it will cost more to fuel. 

So why not just buy the Tourneo Custom plug-in hybrid, then? Well, the plug-in hybrid costs significantly more than an equivalent so you would need to do a serious number of miles to offset the initial cost. The plug-in hybrid is predicted to depreciate at a far quicker rate than a regular Tourneo, which is disappointing – the standard diesel has better predicted residuals than the Traveller and Spacetourer, but isn’t quite as depreciation proof as the V-Class and Caravelle.

Overview

The Ford Tourneo Custom offers lots and lots of room, with useful seating flexibility and a modern-feeling dashboard. It’s also surprisingly sharp to drive for what is essentially a van, but we wish the diesel engines were a bit smoother and the plug-in hybrid variant is simply too expensive to recommend.

  • Up to nine seats
  • Masses of room
  • Grunty range-topping engine
  • Still feels like a van to drive
  • Limited choice of engines
  • Interior is solid but feels cheap compared to purpose-built MPVs